Tracking Clerk

SUMMARY:
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POSITION INFO:
Tracking Clerk Location: Bayhead, Durban Reports To: Tracking Supervisor Minimum Requirements Matric At least 3 years’ experience in a similar position within a container depot environment Computer literacy, with strong MS Office skills Good administrative skills Excellent written and verbal communication skills in English Key Responsibilities Container Tracking Capture container numbers for all containers received into the depot. Ensure container movements are accurately and timeously updated on the relevant systems. Authorisations Verify authorisation numbers and approved amounts against repair estimates. Process and update customer approvals on the relevant operating systems, including CTS, EOS, IMARS, FIS, COSCO, MNR PROD and Depot Smart. Ensure containers are not incorrectly released and that authorisations match the relevant estimates. Data Capturing and System Updates Upload repair estimates, quotations and photographs to the relevant systems, including CTS and EOS. Update repair completion dates on EOS monthly, before invoicing. Submit repair jobs to the workshop for processing. Maintain and update the workshop approvals register. Ensure all system information is accurate and up to date. Repair Invoicing and Customer Communication Update the relevant systems with repair and invoicing information. Notify customers when repairs have been completed. Handle and respond to customer email queries. Ensure invoices are processed promptly and accurately once received. Assist with coordinating repair jobs to support timely completion and invoicing. General Duties Perform additional duties as reasonably required by management. Maintain a clean and tidy work area at all times. Comply with all depot safety procedures. Wear a reflective jacket at all times when working in the yard.