TMS Analyst

End Date: October 2, 2026 

Key Roles and Responsibilities:
TMS Operations and Administration

• Execute daily Transport Management System (TMS) planning activities, including IDP planning and urgent order management.
• Manage and maintain master data within TMS, including carriers, SKUs, equipment, vehicle availability, travel times, and FTCT parameters.
• Troubleshoot and resolve system-related issues affecting load creation and planning, including declared value, pallet validation, weight verification, and date controls.
• Maintain and update TMS standard operating procedures (SOPs) for internal and external stakeholders.
• Support transport scheduling activities and ensure compliance with Logistics Control Process (LCP) requirements.

Reporting, Analytics and Performance Management

• Develop, maintain, and enhance Power BI dashboards and reports to provide actionable logistics insights.
• Track, analyze, and report Transport Management System KPIs and Performance Indicators (PIs) aligned to Logistics Strategy objectives, including LSA, WPS, M1, M2, M3, and M4 measures.
• Produce carrier performance scorecards and provide visibility of performance through automated reporting solutions.
• Convert complex data into meaningful business insights and recommendations for decision-making.
• Ensure accuracy, integrity, and availability of logistics data for operational and strategic reporting.

Continuous Improvement and Optimization

• Identify opportunities to improve TMS functionality, processes, and system capabilities.
• Drive automation initiatives to reduce manual processes and improve operational efficiency.
• Maintain and enhance macro-enabled Excel tools used for TMS uploads and data processing.
• Support implementation and delivery of TMS-related projects and system enhancements.
• Challenge current ways of working and recommend innovative solutions to improve logistics performance.

Stakeholder Management and Collaboration

• Prepare data, reports, and action logs to support weekly operational and system review meetings.
• Collaborate with logistics teams, carriers, planners, and system providers to resolve operational and system challenges.
• Build strong relationships with cross-functional stakeholders to align transport operations with business objectives.
• Present findings, insights, and recommendations clearly to operational and management teams.

Technical Competencies

• Advanced Power BI dashboard development and data visualization.
• Advanced Microsoft Excel skills, including macros and complex data analysis.
• SAP proficiency.
• Strong logistics and transport management systems knowledge.
• Data analytics and reporting expertise.
• Process improvement and automation capability.
• Project support and implementation skills.

Behavioural Competencies

• Strong analytical and problem-solving ability.
• Excellent planning, organizing, and prioritization skills.
• Results-oriented with a continuous improvement mindset.
• Strong stakeholder engagement and relationship management skills.
• Effective communication and presentation skills.
• High attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Adaptability and resilience in a fast-paced environment.
• Ability to challenge the status quo and drive innovation.
• Strong interpersonal skills with the ability to work effectively in diverse and multicultural teams.

• Bachelor's Degree or Diploma in Supply Chain Management, Logistics, Industrial Engineering, Engineering, Operations Management, or a related field.
• Minimum 3 years' experience within Logistics, Supply Chain, Transport Operations, or a related environment.
• Proven experience working with Transport Management Systems (TMS).
• Experience in logistics reporting, analytics, and continuous improvement initiatives.
• Experience in Power BI dashboard development and automated reporting solutions.
• Advanced proficiency in Microsoft Excel, including macros and data modelling.
• Advanced Power BI development and reporting skills.
• SAP knowledge and practical experience.
• Strong business acumen and understanding of end-to-end supply chain operations.
• Excellent verbal and written English communication skills.
• Ability to manage multiple priorities and work effectively under tight deadlines.
• Strong presentation and stakeholder management capability.
• Demonstrated ability to deliver accurate reporting and data-driven insights.