Purpose of the role:
- Operations manager coordinating departments and ensuring daily productive execution of all areas of the DC operations floor. Daily executional role, 90% of time spent on the floor managing performance and productivity of all inbound, Production, Dispatch, housekeeping, 5S.
Key responsibilities: (What are you directly responsible to achieve within the scope of your role)
- Productive performance of Inbound, Outbound, Dispatch, Housekeeping operational performance. Budget / cost management
- Overall management and coordination of all DC activities (Dispatch Department, Inbound and Outbound Department) so that orders are shipped on schedule and product is within quality standards and cost objectives
- Ensuring DC adheres to company policy and administer practices in a fair and equitable manner. Managing budget and controlling expenses
- Recommending policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation
- Drives creation of staffing plans, schedules, quality initiatives and process change initiatives to enable the DC to meet and exceed business objectives
- Ensures standards for product quality, equipment, and operator performance are maintained and that cost- effective technology is used to maximize production
- Keep up to date on information and technology affecting distribution operations to increase innovation and ensure continual improvement throughout the DC
- Sets / clarifies requirements and expectations for DC Managers
Output: (What are you expected to deliver within the scope of your role)
- Measures performance, provides feedback, and hold DC Managers accountable for their performance and the performance of their departments
- Takes proactive steps to ensure that best practices are shared across all departments & shifts
- Works closely with supporting functions (HR, Finance, IT and Supply Chain) to build and secure support and resources for projects and initiative)
Minimum Required Qualification:
- Grade 12
- Relevant tertiary qualification (Logistics, Supply Chain, Ind.Engineering, Management).
- 5+ years DC Operations experience in a complex or large/multinational operation.
- Previous managerial experience within a Distribution Center.
- Demonstrated leadership ability required.
- Previous Warehouse Management System (WMS)
- PC knowledge and ability required.
- Strong oral and written communication, analytical, organizational and time management skills required.
Skills, knowledge & abilities:
- People Management,
- Management,
- HR/IR,
- Negotiations skills
- Analytical Thorough
- knowledge of supply chain management required
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.