Senior Manager, Learning and Development

Your day at NTT DATA

• The Senior Manager, Learning and Development is a senior management role, responsible for leading the design, execution, and enhancement of learning programs to foster professional growth and skill development within the organization.
• With a focus on aligning learning initiatives with business objectives, this role involves managing a team of learning professionals, collaborating with business leaders to identify training needs, and crafting engaging and effective training materials.
• This senior management role is responsible for implementing cutting-edge learning methodologies, measuring program outcomes, and continuously improving training effectiveness while contributing to the fostering of a collaborative and innovative team culture focused on operational excellence.

Key responsibilities:

• Provides guidance to senior leadership/management to develop a comprehensive learning and development plans that supports organizational objectives.
• Manages the planning, design, and delivery of training programs across various formats, such as in-person, virtual, and e-learning.
• Leads the creation of training curricula, materials, and resources that address employee development needs.
• Conducts thorough needs assessments to identify skill gaps and training requirements within the organization.
• Manages a team of trainers, instructional designers, coordinators, or learning specialists, providing guidance and mentorship.
• Develops metrics to evaluate the effectiveness of training programs and uses data to make informed decisions.
• Implements learning technologies, such as learning management systems (LMS) and e-learning platforms, to enhance training delivery and accessibility.
• Manages the learning and development budget, allocating resources efficiently and ensuring optimal ROI.
• Partners with external training providers and vendors to enhance the organization's training offerings.
• Regularly reviews training content and methodologies to incorporate feedback and industry best practices.
• Assesses current, and relevant learning and development needs of employees and company programs, in consultation with program leaders, including utilizing assessment methods and measurement systems for future success.

To thrive in this role, you need to have:

• Extended knowledge of adult learning theories, instructional design, and training methodologies.
• Extended knowledge of how to identify skill gaps and training needs within an organization.
• Ability to design comprehensive training curricula, materials, and assessments.
• Extended knowledge of learning management systems (LMS), e-learning tools, and other training technologies.
• Extended knowledge of project management principles to plan, execute, and evaluate training initiatives.
• Strong interpersonal and communication skills for collaborating with various departments and levels of management.
• Extended skills in analyzing training data and generating reports to inform decisions and improvements.
• Ability to address challenges during training and adapt strategies based on feedback.
• Extended leadership skills to guide, mentor, and develop a team of trainers and coordinators.
• Openness to adopting new technologies, methodologies, and best practices in learning and development.
• A focus on achieving measurable outcomes in terms of employee skill development and organizational impact.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Human Resources / Learning and Development or a related field.

Required experience:

• Extended demonstrated experience in designing and implementing strategic learning and development plans that align with business goals.
• Extended demonstrated success in managing and leading large teams or departments in a similar role.
• Extended demonstrated experience in designing and delivering various types of training programs, including leadership development, technical skills, soft skills, and more.
• Extended demonstrated experience of modern instructional design principles, adult learning theories, and effective training delivery methods.
• Extended understanding of managing and leading organizational change related to learning initiatives, including transitions to new learning technologies or methodologies.
• Extended experience in using data and analytics to measure training effectiveness, identify trends, and make informed decisions about learning strategies.
• Extended demonstrated experience managing learning and development initiatives across diverse geographic locations, considering cultural nuances and global requirements.
• Extended demonstrated experience in managing budgets and allocating resources.