Key Account Manager

SUMMARY:
Our client is looking for a Key Account Manager that will be responsible for developing new business opportunities, building strong relationships with clients and channel partners, and driving sales growth and profitability within the allocated channel.

POSITION INFO:
Key Responsibilities: Sales Strategy & Business Development Develop and implement sales strategies aligned with company objectives. Plan and execute business plans and sales targets. Develop channel strategies and identify opportunities to grow business within allocated product groups. Plan and coordinate marketing activities, including in-store advertising and promotions. Work closely with Product Marketing on partner-driven marketing events. Gather and analyse competitor intelligence, including models, pricing, promotions, product placement and new product introductions. Identify business risks, develop action plans and monitor their effectiveness. Identify new business opportunities and develop creative ways to grow existing accounts. Liaise with corporate contacts and build strong business relationships. Assist with contractual agreements and ensure compliance with agreed terms. Stay up to date with market trends, competitors and key customer strategies. Sales Forecasting & Inventory Management Ensure sufficient stock availability to avoid lost sales opportunities. Monitor sales forecasts against business plans and continuously improve forecasting methods. Prepare weekly sell-out forecasts at account and product level using sales data and market requirements. Calculate and adjust weekly sell-in requirements to meet sales forecasts and stock cover targets. Manage monthly M+3 collaborative planning, forecasting and replenishment (CPFR). Work closely with planning, distribution and inbound/outbound departments to manage stock availability and delivery schedules. Provide regular updates on stock quantities, expected arrival dates and potential delays. Monitor and analyse weekly stock-on-hand and sell-out performance at account and product level. Consider customer and promotional calendars when preparing sales forecasts. Financial & Pricing Management Ensure return on investment and long-term brand sustainability. Manage accounts to achieve agreed income and budget targets. Identify and manage risks that could affect sales performance. Negotiate pricing with Product Managers to drive sales. Monitor competitor pricing and market developments and make recommendations. Customer Relationship Management Manage key accounts and build strong customer relationships. Conduct regular customer visits to maintain relationships and identify opportunities. Treat customers as business partners and support the growth of their businesses. Maintain strong relationships with channel partners and key stakeholders. Reporting & Administration Prepare sales reports, analyses, presentations, proposals and business plans. Analyse and report on promotional performance and effectiveness. Prepare and contribute to SPM and monthly business review (MBR) reports, including M+3 forecasting. Minimum Requirements: BCom degree or relevant Diploma. 3-5 years' experience in key account management. Good knowledge of administration, sales and general warehouse procedures. Experience in channel partner relationship management. Financial management knowledge. Advanced Microsoft Office skills. Ability to use databases for recording and reporting. Accounting knowledge will be advantageous. Proven track record in customer relationship management. Please note: Only candidates who meet the minimum requirements will be considered for the role. Looking for your next opportunity? Follow Staff-Focus on social media and visit our website to stay up to date with the latest vacancies across South Africa! 🌐 Website: 💼 LinkedIn: Staff-Focus (Pty) Ltd 📘 Facebook: Staff-Focus Recruitment Agency 📸 Instagram: @staff.focus