Housekeeper

SUMMARY:
Position Overview
We are seeking a hardworking, professional and detail-oriented Housekeeping Attendant to join a prestigious luxury hotel in Hout Bay, Western Cape.
The successful candidate will be responsible for ensuring that guest rooms, bathrooms and designated hotel areas are cleaned, serviced and maintained to the highest standards of cleanliness, hygiene and presentation.
The ideal candidate must have a passion for hospitality, take pride in their work and understand the importance of creating a welcoming and comfortable environment for guests. Previous experience within a luxury hotel or lodge environment will be advantageous.
Key Responsibilities

• Clean, service and maintain guest rooms according to the hotel's housekeeping standards and procedures.
• Make beds, change linen and replace towels as required.
• Thoroughly clean and sanitise bathrooms, showers, toilets, basins and other surfaces.
• Dust, vacuum, sweep, mop and polish floors, furniture and fixtures.
• Replenish guest amenities, toiletries and other room supplies.
• Ensure that guest rooms are beautifully presented and prepared for arrivals.
• Conduct room checks to ensure all areas meet the hotel's cleanliness and presentation standards.
• Assist with turndown services where required.
• Maintain cleanliness in corridors, public areas and other designated hotel spaces.
• Remove rubbish and ensure waste is disposed of correctly.
• Handle guest belongings with care, respect and discretion.
• Report lost property, maintenance issues, damages or missing items to the Housekeeping Supervisor.
• Ensure cleaning equipment, linen and supplies are handled and stored correctly.
• Follow all health, safety and hygiene procedures when using cleaning products and equipment.
• Respond professionally and promptly to guest requests relating to housekeeping.
• Communicate effectively with the Housekeeping Supervisor and other hotel departments.
• Ensure all assigned duties are completed efficiently and within the required timeframes.

POSITION INFO:
Qualifications Grade 10 or Grade 12 would be advantageous. A housekeeping or hospitality-related qualification would be beneficial. Basic knowledge of cleaning procedures, hygiene standards and housekeeping practices. Experience Requirements Previous experience as a Housekeeping Attendant, Room Attendant or Housekeeper within a hotel, lodge or guesthouse. Experience within a luxury hotel or high-end hospitality environment would be advantageous. Knowledge of room servicing, bed-making, linen changes and bathroom cleaning procedures. Understanding of hotel cleanliness and presentation standards. Previous experience handling guest amenities, linen and housekeeping supplies. Skills and Competencies Excellent attention to detail. Good organisational and time-management skills. Ability to follow instructions and established housekeeping procedures. Good communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of cleaning chemicals and equipment. Ability to work efficiently under pressure. Strong understanding of cleanliness, hygiene and presentation standards. Personal Attributes Hardworking, honest and reliable. Neat, well-presented and professional. Friendly, approachable and guest-focused. Positive attitude and willingness to learn. Trustworthy and respectful of guest privacy and belongings. Takes pride in maintaining high standards. Self-motivated with a strong work ethic. Flexible and willing to assist colleagues when required. Additional Requirements This is a live-out position. Candidates must have their own reliable accommodation in or around Hout Bay, Western Cape. Must be willing to work shifts, weekends and public holidays as required. Must be physically fit and able to perform housekeeping duties throughout the day. Ability to stand, walk, bend and lift linen and cleaning supplies for extended periods. Must be able to commute reliably to and from the hotel. Must be comfortable working in a fast-paced luxury hospitality environment. Ideal Candidate Profile The ideal candidate will be a dedicated and service-oriented individual with previous housekeeping experience and a strong understanding of luxury hospitality standards. They must have exceptional attention to detail, take pride in presenting immaculate guest rooms and be committed to ensuring that every guest enjoys a clean, comfortable and welcoming experience. Location Requirement: Candidates must reside in or around Hout Bay, or be able to commute daily, as this is a live-out position.