Head: People Relations

THE JOB AT A GLANCE

The Head: People Relations is responsible for leading people operations, employee relations and talent management practices across RMA, ensuring alignment with the organisation’s People strategy and purpose-driven culture.

The role strengthens workforce stability, leadership effectiveness and employee engagement by embedding fair, transparent and values-aligned people practices. Through structured oversight of employee relations, workforce planning and operational HR delivery, the role enables a high-performing and accountable workplace that supports business performance and long-term sustainability.

Operationally, the role ensures disciplined and compliant people operations and employee relations delivery. Strategically, it strengthens workforce capability, engagement and alignment to RMA’s long-term organisational objectives.

WHAT YOU WILL DO

People Operations & Employee Relations Management

• Lead and oversee people operations to ensure efficient and compliant HR delivery
• Act as a trusted advisor on employee relations matters
• Ensure fair, consistent and legally aligned ER practices
• Strengthen transparency, accountability and ethical people governance.

Talent Acquisition Strategy & Workforce Planning

• Oversee talent acquisition practices aligned to workforce strategy
• Support workforce planning and capacity alignment with business priorities
• Ensure recruitment processes attract and retain high-performing talent
• Partner with HRBPs and Talent Acquisition to align hiring to strategic needs. 

Leadership & People Development

• Support leadership capability through coaching and people advisory
• Embed performance and development conversations across teams
• Align leadership behaviours with RMA’s culture and values ▪ Strengthen succession and talent growth practices.

HR Strategy & Operational Excellence

• Implement People strategy initiatives across operations
• Strengthen HR process efficiency and service standards
•  Drive continuous improvement across people operations
• Ensure alignment between HR practices and business objectives.

Employee Engagement & Well-being

• Drive initiatives that strengthen employee engagement and retention
• Promote a positive and supportive employee experience
• Partner with leaders to address cultural and engagement risks
• Support well-being initiatives aligned to RMA’s values.

WHAT YOU WILL GET IN RETURN

We offer great opportunities for personal and professional development in a stable company that is 132 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround time

The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.

Closing date: 28th October 2026

Our Commitment to transformation:

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

WHAT YOU'LL BRING TO THE TABLE

• Degree (NQF Level 7) in Human Resources, Industrial Psychology, Business Administration or related field
• Postgraduate qualification (NQF Level 8) advantageous
• 5+ years’ experience in HR, employee relations or talent management
• Experience leading HR operations and employee relations teams
• Strong experience in conflict resolution, coaching and engagement initiatives
• Knowledge of HR operations and employee relations frameworks
• Understanding of South African labour legislation and compliance standards
• Talent management and workforce planning principles
• Coaching and advisory capability
• Conflict resolution and stakeholder engagement skills
• Strong communication and leadership capability
• Ability to align People practices with organisational strategy.