Admin Controller - Bellville

Our client is seeking a highly organized and detail-oriented Admin Controller to join their team in Bellville, Cape Town. The ideal candidate will have 3–7 years of experience in a similar role, a Matric certificate, and a relevant diploma in Accounting and/or Business Administration. Experience in medical aid scheme billing will be an advantage. Proficiency in Microsoft Office, excellent communication skills, and the ability to manage multiple responsibilities independently while maintaining a high level of professionalism and confidentiality are essential.

• Process daily medical aid claims for services rendered.
• Prepare and process quotations and invoices for private clients and medical aid schemes.
• Follow up on outstanding account queries and statements.
• Update customer receipts daily.
• Administer rental contracts.
• Maintain accurate electronic and manual filing systems in accordance with company procedures.

Daily Operations:

• Ensure operational efficiency through effective communication and coordination with management, agents, customers, and suppliers.
• Apply strong problem-solving skills to everyday challenges within a service-driven environment.
• Prioritize excellent customer service while maintaining sound commercial awareness.
• Support efficient service delivery through a practical, solutions-focused approach.
• Compile reports, schedules, and operational summaries.

Equipment Management:

• Track the daily movement of equipment.
• Liaise regularly with installers to ensure equipment is properly maintained.
• Monitor and manage equipment availability at various installer locations.
• Take responsibility for conducting six-monthly stock takes.

Office and General Administration:

• Answer and direct telephone calls professionally.
• Manage incoming emails and ensure timely communication.
• Perform general office administration duties as required.

IT and Communication:

• Ensure all company mobile phones remain operational and connected daily.

Compliance and Professional Standards:

• Adhere to company policies, procedures, and service standards.
• Handle all customer information with strict confidentiality.
• Maintain a professional, compassionate, and respectful approach when interacting with patients, families, and healthcare providers.

HOURS:

• Monday to Friday: 08:00 – 17:00