Workshop Manager

SUMMARY:
Workshop Manager
Durban

POSITION INFO:
Minimum Requirements Matric certificate. Minimum 2 years' FMCG experience (5 years preferable). Relevant technical or engineering experience. Experience managing or supervising technicians. Good knowledge of Microsoft Office and computer applications. Valid driver's licence and own reliable vehicle (essential). Knowledge of retail weighing scales, weights and measures, label printers and POS systems advantageous. Qualified Verification Officer advantageous. Key Responsibilities Manage and coordinate daily technician schedules, routes, installations, repairs and customer call-outs. Provide technical guidance and support to technicians and customers. Oversee maintenance and servicing of weighing scales, label printers and wrapping equipment. Ensure technicians have the necessary tools, equipment and spare parts. Manage repair quotations, spare parts usage and gross profit margins. Ensure job cards, service reports and SLA requirements are completed and maintained. Monitor technician performance, conduct reviews and provide training. Resolve customer queries and complaints. Coordinate weekend standby duties and provide technical support when required. Consultant: Lesley Joubert - Dante Personnel East Rand Apply via our website If you do not hear from us within 5 days, please accept that your application was unsuccessful