Wage Administrator

About the Role

The Wage Administrator is responsible for ensuring the accurate and timely administration of wage and payroll activities. The role supports the effective processing and maintenance of payroll information, employee changes, Time and Attendance, payroll reporting and employee queries, while ensuring compliance with company policies, service level agreements and applicable statutory requirements. The successful candidate will have strong numerical ability, attention to detail, integrity and the ability to work accurately under pressure and meet strict deadlines.

Key Responsibilities

• Process and maintain accurate monthly wage and payroll information within required deadlines.
• Capture and process new appointments, promotions, demotions and terminations.
• Prepare and submit payroll reports, wage reports and payroll schedules to Finance and relevant stakeholders.
• Produce monthly wage cost reports to support financial forecasting and P&L meetings.
• Maintain accurate and up-to-date employee payroll and biographical information.
• Handle employee payroll, remuneration, leave and Time and Attendance queries.
• Prepare and issue UI-19 forms and Certificates of Service following employee termination and final payment.
• Process and submit provident fund withdrawal documentation where required.
• Review dummy payslips, identify wage discrepancies and report findings to management.
• Ensure all payroll and Time and Attendance activities are completed within prescribed timeframes.
• Maintain accurate employee files and payroll documentation.
• Conduct employment confirmations with external parties in accordance with company procedures.
• Ensure payroll requests comply with company policies, procedures and applicable legislation.
• Provide payroll-related administrative support to management as required.
• Maintain confidentiality and protect sensitive employee and payroll information.
• Support compliance with the Company's Quality, Health & Safety and Environmental Management Systems.

• Matric / Senior Certificate.
• Minimum 3 years' practical experience in Payroll/Wage Administration, preferably within a customer-oriented service environment.
• Practical Payroll Management Information System (MIS) knowledge.
• Experience in payroll processing, employee data maintenance, payroll reporting and Time and Attendance.
• Experience processing appointments, promotions, demotions and terminations.
• Knowledge of UI-19, Certificates of Service and provident fund administration.
• Experience handling payroll, remuneration, leave and employee-related queries.
• Advanced proficiency in MS Excel, MS Word and MS Outlook.
• Strong numerical aptitude and attention to detail.
• Strong problem-solving and analytical skills.
• Ability to prioritise and multitask effectively while meeting strict deadlines.
• Strong customer focus, teamwork and relationship-building skills.
• High level of integrity and ability to maintain confidential payroll information.

Preferred Qualifications

• Payroll Certificate or relevant Payroll qualification.
• Relevant tertiary qualification in Payroll, Human Resources, Finance, Accounting or a related field.
• Additional payroll, remuneration, statutory or employee benefits training.
• Practical experience with CRS and/or D365 modules.
• Advanced Excel training or certification.