Technical Service Manager

Hire Resolve

Johannesburg, Gauteng

Full-time

Posted 1 hour ago

Full-time Engineering

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Job Description

Role Overview
Our client is looking for an experienced Technical Service Manager to lead and optimize their technical services department. In this role, you will hold operational accountability for ensuring high-quality support, product repairs, and stable network performance. You will manage technical teams, drive process improvements, and maintain strict service excellence to meet client service level agreements (SLAs).

Responsibilities

Lead and optimize the technical services department, repairs unit, and support teams.
Ensure consistent, high-quality technical support and network performance.
Manage service delivery operations to meet and exceed client SLA commitments.
Drive quality control initiatives and continuous technical process improvements.

Key Requirements

3–4 years of experience within a similar technical service or operations management position.
Strong technical background in electronic systems, network infrastructure, or radio frequency hardware.
Proven leadership capability with experience managing cross-functional technical teams.
Valid driver’s license and own reliable vehicle (Non-negotiable).
Matric or equivalent NQF 4 qualification.

Contact Hire Resolve for your next career-changing move.

Our client is offering a highly competitive salary for this role based on experience.

Apply for this role today, contact Amy West at Hire Resolve or on LinkedIn

You can also visit the Hire Resolve website: hireresolve.us or email us your CV: amy.west@hireresolve.us

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.