Talent Acquisition Co-ordinator - (12 Months FTC)

Position Summary

• As a key member of the Talent Acquisition team, the Talent Acquisition Coordinator plays a vital role in supporting the recruitment process for hourly and non-management roles. This position collaborates closely with hiring managers, HR professionals, and candidates to ensure a seamless and efficient recruitment experience.
• The Coordinator is responsible for managing the flow of candidates through the recruitment lifecycle—from job posting and application review to interview coordination, pre-hire checks, and finalising hires in the system. This role is central to delivering a positive candidate experience through clear communication, timely follow-ups, and process excellence.
• The ideal candidate is highly organised, detail-oriented, and thrives in a fast-paced environment. They bring a passion for service and continuous improvement, ensuring recruitment operations run smoothly and effectively.
• Please note this is an office-based role five days per week with varying shift patterns from 8am start through 7pm finish, that can be scheduled across seven days, based on business requirements.

Scope

• Location: Cape Town, South Africa
• Language Requirements: Fluent in English (spoken and written)
• This role is to be required in the office 5 days a week
• Contract: 12 Month Fixed Term Contract
• At the time of application, applicants must have the legal right to work in South Africa either by being South African citizens by birth or by acquiring that right through other means such as having permanent residency or naturalisation. Unfortunately, this role is not eligible for visa sponsorship or relocation assistance.

Key Responsibilities
Recruitment Coordination

• Post, track, and monitor job vacancies using the company’s recruitment system
• Review applications and assessment scores to identify qualified candidates
• Conduct initial phone screens and curate shortlists for interviews
• Schedule and coordinate interviews with hiring managers and stakeholders
• Track candidate progress and update statuses in the ATS
• Manage applicant communication and ensure timely updates
• Coordinate reference and background checks
• Finalise hires in the recruitment system

Candidate Experience & Process Excellence

• Ensure a positive candidate experience through clear communication and follow-ups
• Address inquiries and troubleshoot issues with urgency and professionalism
• Prepare documentation and correspondence as needed
• Gather feedback for continuous improvement of recruitment processes
• Maintain confidentiality and comply with company policies

Team Support & Collaboration

• Provide QA and support for job postings
• Attend relevant meetings and contribute to recruitment objectives
• Perform additional duties as assigned to support team performance

Candidate Profile
Education & Experience

• High School Diploma or equivalent required
• Tertiary education (University/College degree or diploma) preferred
• 2+ years of experience in recruitment coordination preferred
• Experience in hotel HR administration is advantageous
• Strong spoken and written English; additional languages preferred

Skills & Competencies

• Proficient in Microsoft Office and recruitment software (ATS)
• Excellent verbal and written communication skills
• Highly detail-oriented and organised
• Ability to manage multiple tasks in a fast-paced environment
• Strong collaboration and problem-solving skills
• Professional, service-oriented approach