Supply Chain Platforms Lead

Dis-Chem Pharmacies has an opportunity available for a Supply Chain Platform Squad Lead, reporting into the Core Platforms Tribe Lead, owns the end-to-end health, delivery, and operational performance of Dis-Chem’s supply chain platforms. The role leads a cross-functional squad responsible for configuring, integrating, and operating platforms that support inventory management, replenishment, distribution, warehouse operations, and supplier integration. Working closely with Supply Chain leadership, Retail Operations, Finance, and Product stakeholders, the Squad Lead translates priorities from the Core Platforms Tribe roadmap into an executable backlog, ensuring stable operations, accurate data flows, and predictable delivery. This role is critical to enabling efficient stock flow and high availability across stores, distribution centres, and suppliers.

Minimum Requirements
Essential:

• Bachelor’s degree in Information Technology, Supply Chain Systems, or a related field
• 7+ years’ experience in supply chain platforms, ERP, or logistics systems
• Proven experience leading platform squads or cross-functional delivery teams
• Retail, distribution, or high-volume operational environment experience preferred

Responsibilities

Platform ownership and roadmap

• Own execution of the supply chain platform roadmap within the Core Platforms Tribe
• Shape priorities, dependencies, and sequencing with the Tribe Lead and Product Owners
• Drive standardisation of supply chain processes and configuration
• Ensure alignment with Retail, Finance, and Integration platforms

Delivery and operations

• Lead the supply chain platform squad delivering configuration, enhancements, and integrations
• Ensure stable day-to-day operation of supply chain systems, including peak trading and DC operations
• Own release planning, testing, and production support
• Proactively manage incidents and prevent repeat failures

 Governance and collaboration

• Ensure supply chain platform changes comply with enterprise architecture, integration standards, security, and stock governance requirements
• Coordinate closely with Integration, Retail, Finance, and Operations teams
• Manage supply chain platform vendor delivery within tribe-level governance frameworks
• Escalate architectural, data, capacity, or priority trade-offs as required

Competencies

Essential:

• Strong understanding of supply chain platforms, inventory management, WM and distribution systems
• Experience operating operationally critical, volume-driven enterprise platforms
• Ability to balance operational stability with continuous improvement
• Strong stakeholder engagement skills with supply chain and operations leadership

Key Performance Indicators

• Availability and stability of supply chain platforms
• Accuracy and timeliness of inventory, replenishment, and distribution data
• Reduction in supply-chain-related system incidents impacting stores or DCs
• On-time delivery of supply chain platform enhancements and regulatory changes
• Satisfaction of Supply Chain and Operations stakeholders
• Contribution to culture, accountability, engagement, and continuous improvement

Ways of working (Agile & squad-based)

• Lead a cross-functional supply chain platform squad using Agile delivery principles
• Operate with clear platform ownership and accountability
• Promote transparency, quality, and continuous improvement
• Balance delivery velocity with operational stability and enterprise governance

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport 

• Market related salary
• Medical aid
• Provident fund
• Staff account