Service Advisor

• Assess the adequacy of procedures, systems and controls associated with servicing (vehicles, plant, equipment and material).
• Conduct inspections of workshop plant, tools and machinery, and compiling annual repair and maintenance programme, cost schedules, reports.
• Participate in operational discussions/ meetings and elaborating/ presenting factual information to support the status of activities, progress, constraints, quality and cost dimensions associated with current servicing programmes or urgent works.
• Communicate with the workshops and establishing material and resources necessary against specific works orders.
• Check the status of vehicles, machinery, equipment/plant and communicating any deviations to the Manager/Workshop Superintendents.
• Monitor all subcontracted work including work carried out by Panel shop and Hydraulic workshop.
• Responsible for resource planning, servicing, repairs and maintenance of vehicles.
• Compile internal transactional documentation (e.g. progress and productivity report).

Competencies:

• Managing Work
• Problem Solving
• Planning & Organising
• Quality Orientation
• Discipline Specific Skills
• Communication
• Action Orientation
• Accountability & Ethical Conduct
• Learning Orientation
• Resilience

Qualifications
Essential Requirements:

• Trade Tested Artisan in any one of the following, Diesel, Petrol, Construction Plant Mechanic or Auto Electrician. Valid motor vehicle driving license (Code EC).
• Valid Professional Driving Permit (PDP).
• 4 years relevant post trade test experience.
• Computer Literacy.

Special Conditions:

• Good interpersonal, communication skills and automotive fault diagnostic abilities.

Physical Requirements:

• The physical attributes required for the performance of tasks associated with specific key performance areas in this post necessitates that the incumbent be physically fit and able bodied.