Senior Network Administrator (P7) (Information and Communication Systems: Network and Telephony Department)

Job Specifications

Reporting to the Network Solutions Manager, the Senior Network Administrator will be responsible for Design, Project Coordination and Administration, Innovation and Research (New Technology) and Support in the Network, Wi-Fi and Telephony environments. The incumbent must be a dynamic, flexible and self-motivated person who will provide inter alia the following services:

• Monitoring of network infrastructure (network, Wi-Fi and telephony) for performance and bandwidth utilisation.
• Capacity Planning and contributing to budgeting.
• Service delivery by providing higher level support when required (handling escalations from 3rd line network, Wi-Fi and Telephone support) for all campuses.
• Escalation to external support service providers within 1 hour of failing to resolve.
• Testing and evaluating existing networks, maintaining existing networks and troubleshooting LAN and WAN networks.
• Constant engagement with service provider until final resolution.
• Facilitate the RCA report drafting after major incidents.
• Technological Innovation and Enhancement by providing and implementing innovative ideas in network management, network and Wi-Fi infrastructure, voice and video communication.
• Leverage on automation and new technologies.
• Collaboration and benchmarking with other global institutions of higher learning.
• Project administration and Network Management.

Minimum requirements

• A  Bachelor's degree (NQF 7) in Information Technology or related field.
• Three (3) years of network design and troubleshooting experience.
• Cisco - CCNP (R&S, and or Data Center and or Security).
• Huawei - HCIP (R&S and or WLAN).
• Experience with troubleshooting and support of network environment.
• Working within a support team.
• ITIL.
• Understanding of network fundamentals.
• Computer IP Network and Telephony Principles (LAN, WLAN and WAN).
• Understanding of network protocols.
• Understanding of Network OSI Layers.
• Knowledge of network security (LAN and WLAN).
• Full understanding of mac address, ARP and routing tables.
• Knowledge of network analysis tools, e.g. Wireshark.
• Full understanding of Routing and Switching.
• Full understanding of LAN, WLAN and WAN environments.
• Professional understanding of Network, Network Security and Wi-Fi Monitoring tools.
• Professional understanding of Access Control Lists.
• Basic understanding of Firewalling.
• Report writing.
• Cisco routing and switching (example OSPF).
• Huawei routing, switching and WLAN.
• Network performance monitoring.

Competencies and Behavioural Attributes:

• Project management and leadership skills are essential
• Current understanding of best practices regarding networking Wi-Fi and telephony protocols
• Positive outlook in meeting challenges and working to a high level with attention to detail
• Presentation skills with a high degree of comfort speaking with executives, IT Management, and technical resources.
• Excellent communication skills with an ability to coordinate support teams.
• Must be able to work under pressure.
• High Troubleshooting skills.
• Team player.
• Able to transfer skills and knowledge (cross skilling and skills transfer).
• Demonstrated ability to adapt to new technologies and learn quickly.

Deadline:20th November,2026