Senior Manager: Licensing and Investigations

Requirements :

• B Degree in Law or Commerce, Postgraduate qualification in management would be advantageous. 10 years’ finance or legal experience, with 5 years’ experience in a management capacity level. Experience in a regulatory environment would be advantageous

Duties :

• Provide strategic leadership and direction for the Licensing and Investigations function, ensuring alignment with the Gauteng Gambling Board's strategic objectives and regulatory mandate. Develop, implement, and oversee licensing and investigations strategies, policies, procedures, and operational frameworks to support effective regulatory oversight. Provide assurance to Executive Management and the Board on risks, compliance, and governance matters associated with the regulation of the gambling industry.
• Oversee the assessment, investigation, and approval processes relating to license applications, employee registrations, renewals, and related regulatory matters. Lead the presentation of licensing and investigation matters to Executive Management and the Board, and provide recommendations on application approvals, disapprovals, and regulatory decisions. Monitor and ensure compliance with applicable gambling legislation, regulations, policies, license conditions, and regulatory requirements.
• Provide expert guidance and support on complex licensing, investigations, and regulatory matters, including the resolution of escalated stakeholder queries and disputes. Direct stakeholder engagement and maintain effective relationships with industry participants, regulatory authorities, government departments, and other key stakeholders. Oversee the preparation and submission of strategic, operational, performance, and regulatory reports to the Board, Executive Management, and relevant oversight bodies.
• Monitor industry developments, emerging risks, and legislative changes, and recommend improvements to licensing and investigative practices. Lead and manage departmental resources, including budgeting, workforce planning, performance management, talent development, and succession planning. Foster a high-performance culture through effective leadership, employee development, stakeholder service excellence, and continuous improvement initiatives.