The Senior Director: Operations reports to the Deputy Vice-Chancellor: Resources and Planning and provides strategic leadership for the Operations Directorate in five areas:
- Physical Plant and Equipment, Protection Services, Printing Services, Postal Services and Special Infrastructural Projects.
Key Performance Areas:
- Strategic Leadership and Operations Management
- Policy Development
- Human Resource Management
- Financial Management
- Infrastructure Management
- Contract and Service Level Agreement Management
- Project/Programme Management
- Regulatory Compliance
- Internal and External Relations
Minimum Requirements:
- A Master’s degree in Engineering, Built Environment, Facilities/Property Management, Business Administration, or a related field.
- At least 8 years’ relevant experience in the operations environment and the management of facilities and infrastructure, of which at least 5 years at senior management level, preferably in higher education or a comparable multi-disciplinary environment.
- At least 5 years’ experience managing technical/infrastructure projects (this may run concurrently with the above).
- Ability to formulate strategy, operationalise it into plans and projects, and manage the related budgets and finances.
- A demonstrated track record of managing a complex portfolio and/or running a unit of reasonable size.
Recommendations:
- A Doctoral degree.
- Professional registration with ECSA or SACPCMP, or SAFMA membership.
- Knowledge of the OHS Act, National Building Regulations, PSIRA requirements and public-sector procurement.
Competencies:
- Understanding of the operations and affairs of the university environment
- Ability to mobilise and inspire others towards shared goals
- Project Management
- Professional/technical knowledge in operations
- People Management, including performance management
- Planning and Organisation
- Client Focus
- Negotiation
- Confidentiality, tact and discretion when dealing with people
- Building Strategic Alliances and Partnerships
- Conflict Management
- Communication Skills
- Personal Impact, Stature and Credibility