Senior Accredited Trainer

Shoprite seeks a Senior Accredited Trainer to lead high-impact accredited training delivery within its Western Cape divisional portfolio. This full-time role demands expertise in learning and development, particularly in delivering National Qualifications Framework (NQF) aligned training programmes with unit standards and NQF credits, including assessment and moderation exposure. The Senior Trainer will utilise advanced training methodologies and virtual platforms to upskill both permanent and non-permanent staff, ensuring effective knowledge transfer and business-aligned learning outcomes. Candidates must demonstrate strong competencies in training facilitation, collaboration with L&D teams and People Partners, compliance with labour and governance frameworks, and data-driven reporting. Experience in FMCG or retail sectors, coupled with a Diploma in HR, OD, Training and Development or equivalent, and a proven track record in accredited course delivery are essential. Join a dynamic, employee-focused environment committed to continuous improvement, wellness culture, and innovative training solutions, driving workforce excellence within a leading retail organisation.

Location - Town or City

Brackenfell

About the role

Shoprite seeks a Senior Accredited Trainer to lead high-impact accredited training delivery within its Western Cape divisional portfolio. This full-time role demands expertise in learning and development, particularly in delivering National Qualifications Framework (NQF) aligned training programmes with unit standards and NQF credits, including assessment and moderation exposure. The Senior Trainer will utilise advanced training methodologies and virtual platforms to upskill both permanent and non-permanent staff, ensuring effective knowledge transfer and business-aligned learning outcomes. Candidates must demonstrate strong competencies in training facilitation, collaboration with L&D teams and People Partners, compliance with labour and governance frameworks, and data-driven reporting. Experience in FMCG or retail sectors, coupled with a Diploma in HR, OD, Training and Development or equivalent, and a proven track record in accredited course delivery are essential. Join a dynamic, employee-focused environment committed to continuous improvement, wellness culture, and innovative training solutions, driving workforce excellence within a leading retail organisation.

What you'll do

• Deliver high-quality accredited training programmes aligned with National Qualifications Framework (NQF) unit standards and credits, ensuring effective knowledge transfer and competency development for both permanent and non-permanent staff within the divisional portfolio.
• Collaborate closely with the Learning & Development (L&D) team, Divisional People Partners, and Training Delivery Managers to design, develop, and implement relevant training interventions that support business objectives and compliance requirements.
• Conduct thorough training needs assessments to identify skills gaps and tailor training content accordingly, maintaining alignment with organisational goals and employee development plans.
• Plan, organise, and coordinate all logistical aspects of training sessions, including scheduling, venue arrangement, materials preparation, and the utilisation of virtual platforms when required.
• Apply a variety of advanced training methodologies and facilitation techniques to maximise learner engagement and ensure successful course completion and competency accreditation.
• Administer ongoing evaluation and assessment of training effectiveness through participant feedback, performance metrics, and adherence to SETA standards, making continuous improvements to training delivery and content as necessary.
• Maintain accurate and timely training records, data input, and report generation to support divisional tracking, compliance, and strategic decision-making processes.
• Ensure full compliance with relevant labour laws, organisational governance policies, health and safety regulations, and data protection standards (such as the POPI Act).
• Participate actively in divisional training team initiatives to promote a positive, employee-centric culture focused on empowerment, wellness, open communication, and innovation.
• Identify opportunities to enhance training approaches and technologies, contributing to continuous improvement and future-fit learning solutions within the organisation.

What you bring

• Diploma in Human Resources, Organisational Development, Training and Development, or an equivalent qualification is preferred.
• Minimum Grade 12 National Senior Certificate is essential.
• At least 3 years' experience in a Senior Accredited Training Delivery role, focusing on accredited course content aligned with the National Qualifications Framework (NQF), including unit standards and NQF credits.
• Proven capability to deliver higher-level NQF accredited courses with comprehensive exposure to assessment and moderation processes.
• Experience within the FMCG, retail, or a similar sector is essential, demonstrating understanding of industry-specific training needs and environments.
• Strong proficiency in utilising varied training methodologies, both face-to-face and virtual, to maximise learner engagement and knowledge retention.
• Demonstrable ability to conduct detailed training needs assessments and tailor training programs to close identified skills gaps effectively.
• Excellent organisational skills with experience in planning, coordinating, and managing all logistical aspects of training delivery.
• Sound knowledge and compliance with relevant labour laws, organisational governance frameworks, health and safety regulations, and data protection legislation, including the POPI Act.
• Outstanding communication and interpersonal skills, with a collaborative approach to working closely with Learning & Development teams, People Partners, and other stakeholders to align training interventions with business objectives.