Sales Order Processing Administrator

SUMMARY:
Are you organised, detail-oriented, and experienced in quotations and order processing?

Our national client, based in the Southern Suburbs, is looking for a proactive Administrator to join the sales support team.

You’ll be responsible for preparing customer quotations, processing orders, responding to customer enquiries, following up on outstanding quotes, and ensuring accurate and efficient order administration.

POSITION INFO:
REQUIREMENTS Grade 12 2 -3 years in a similar role i Good commercial acumen, administrative and organisational skills. Excellent written and spoken skills in English. Understanding of CRM and ERP systems and the process of B2B sales. Self-motivated and focused on results applying logic/commercial decision making. DUTIES Responsible for administration and management of the customer quotation process Ensure high quality service through accurate and on-time delivery of customer quotes to ultimately achieve increased revenue through sales Responsible for administrative onboarding and data management of customers Provide admin support to business development teams & internal sales support in the absence of internal sales staff Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business. Check RFQ's clarifying any queries with customer before actioning with Technical and Procurement Departments. Collaborate and coordinate the quoting process with all internal stakeholders. Quality check quotes for completeness, accuracy, and professionalism. Follow-up outstanding quotes with responsible sales team members to conclusion. Complete the National Quote Sheet. Assist with forecasting and stock management as directed. Primary point of contact for sales, customer enquiries & requests if internal staff absent Resolve sales-related issues and provide real-time customer support Handle all inbound leads and website enquiries and qualify sales leads Coordinate internal stakeholders to achieve project outcomes for due dates Manage potential project bottlenecks & identify cost savings in work processes Responsive for business contacts participating in initiatives and projects Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.