Sales Administration Support

SUMMARY:
Sales Administration Support

POSITION INFO:
At Smollan, we're on an evolutionary journey where we're shifting our story. We're looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Job Summary: To provide administrative support to the relevant business unit(s), including sales tracking, scheduling trade visits, managing expenditure and collating feedback. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Key Responsibilities and Deliverables: ● Queue Management ● Effective administration and reporting on hosting activity ● Liaise with consumers and influence sales ● Order Processing ● Sales Documentation, Record Keeping, Reporting & Analysis ● Customer Support & Communication ● Coordination with Internal Teams ● Inventory and Stock Management ● Data Entry & CRM Management ● Client Relationship Management Effective Self-Management ● Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained ● Demonstrate consistent application of internal procedures ● Plan and prioritise, demonstrating abilities to manage competing demands ● Demonstrate abilities to anticipate and manage change ● Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Key Competencies: Organisational commitment Teamwork & collaboration Relationship building Agility Performance & results driven Continuous growth & improvement Resilience & stress management Service excellence Analysis & problem solving Planning & prioritisation Quality & detail excellence Communication ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Minimum Qualifications: National Matric Certificate (Grade 12\/NQF level 4) Relevant Regulatory (RE) qualification or in progress Diploma\/Degree in Business Administration Experience: 6-12 months secretarial\/administrative experience 6-12 month CRM experience Knowledge, Skills & Abilities: Basic Financial Acumen Communication skills (verbal & written) Financial management skills Planning & organising skills Time management Attention to details Computer literacy - MS office suite Sales objective achievement skills ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------