Retail Regional Manager - Cape Town

POSITION PURPOSE AND EXPECTATION:

The Regional Manager position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through. This role will look after the Cape Town region:

• Effective Store visits. Evaluate the performance of the Store Manager, utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
• Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
• Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
• Reduce unnecessary costs, through effective rostering - the right people at the right time.
• Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.

 To be successful in this role you will have:

• 3 years or more experience in a management position within a Retail or Customer/Sales focused industry
• Proven ability to multi-site manage in a fast paced, high-volume environment
• Demonstrated understanding of Customer experience and continually improving this to achieve results
• Flexibility and desire to travel interstate and/or internationally based on the needs of the business, a valid driver's license and own transport is non-negotiable
• This role will look after the Cape Town region, successful candidate needs to based in Cape Town, South Africa.

Skills, knowledge and personal qualities required:

• Personable, approachable and a great coach. Be there for your Team.
• Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
• Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions