Regional Training Manager

Job Overview

We are seeking an experienced and motivated Regional Training Manager to lead, coordinate, and manage all training initiatives within our security operations across the region. The successful candidate will be responsible for ensuring that all security personnel are trained in accordance with regulatory standards, company policies, and operational requirements.

This role requires a strong background in security operations, compliance, and adult learning, as well as the ability to manage training programs that enhance the skills, professionalism, and performance of security personnel.

Key Responsibilities

• Develop, implement, and manage regional training strategies aligned with company objectives and industry regulations.

• Ensure all training complies with PSIRA requirements, health and safety legislation, and relevant industry standards.

• Conduct training needs analysis to identify skill gaps and operational training requirements.

• Facilitate and oversee training programs for security officers, supervisors, and management.

• Monitor and evaluate the effectiveness of training programs and recommend improvements where necessary.

• Maintain accurate training records and ensure all staff certifications remain current and compliant.

• Manage and mentor training officers and instructors within the region.

• Coordinate induction and refresher training for new and existing security personnel.

• Liaise with operational management to ensure training supports operational readiness and service delivery.

• Ensure all firearms, tactical, and compliance-related training meets legislative and company requirements.

• Prepare training reports and provide regular feedback to senior management.

• Grade 12 (Matric).

• Relevant qualification in Training, Education, Security Management, or related field.

• Registered with PSIRA (minimum Grade A preferred).

• Facilitator / Assessor / Moderator accreditation.

• Minimum 5–8 years’ experience in the security industry, with at least 3 years in a training or management role.

• Strong knowledge of security operations, legislation, and compliance requirements.

• Experience in developing and implementing training programs.

• Valid driver’s license and willingness to travel.

Key Competencies

• Leadership and people management

• Training facilitation and instructional design

• Strong communication and presentation skills

• Planning and organisational ability

• Compliance and regulatory knowledge

• Problem-solving and decision-making

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.