Realty Division Manager

SUMMARY:
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POSITION INFO:
The manager will be responsible for handling a wide range of financial, administrative, and support-related tasks within the division. This role requires interaction with staff, clients, landlords, tenants, agents, attorneys, and service providers at all levels in a fast-paced and pressurized environment. Key Responsibilities: Financial Administration Bank Statements & Reconciliations : Perform daily bank reconciliations. Process tenant payments timeously against tenant accounts. Process landlord payments promptly and accurately. Property & Tenant Financial Administration : Process water readings and municipal balances and notify lessees of payable amounts. Source levy amounts for upcoming monthly payments. Reconcile commissions monthly and ensure payments. Rental Deposits & Trust Accounts : Invest rental deposits upon receipt of required FICA documentation and funds. Ensure all trust account functions comply with regulatory and audit requirements. Prepare and provide all required ledgers and documentation to auditors. Debit Orders & Tenant Accounts : Raise billing allocations for tenants. Ensure strict compliance with debt collection procedures. Process Acknowledgements of Debt (AOD) documentation, approvals, and communication in accordance with company procedures. Legal Collections : Process legal collections immediately upon landlord instruction. Prepare and submit documentation to the appointed legal collection attorney. Financial Reporting : Bank reconciliations. Trust bank account reports. Income reports. Property loss/gain reports.   Administration New Lessors : Follow up to ensure all required documentation is returned timeously. Capture new landlord details onto the system. New Lessees : Ensure all required documentation has been received and verified. Arrange all administrative requirements for uploading information to the client internet portal. Lease Renewals : Obtain renewal instructions from lessors and lessees. Follow up on the timely return of renewal documents. Arrange all administrative requirements for uploading information to the client portal and verify uploaded documentation. Key Competencies: High level of accuracy and attention to detail. Strong numerical and analytical ability. Excellent verbal and written communication skills. Effective time management and organizational skills. Strong IT and accounting software proficiency. Client service orientation. Ability to work under pressure and meet deadlines. Problem-solving and decision-making ability. Ability to maintain confidentiality and professionalism.