Quality Control Officer

The Quality Control Officer ensures products received, stored, and distributed meet quality and compliance standards through inspection, testing, and warehouse-level quality control processes.

Minimum Requirements…

Essential:

• Diploma in Quality Control, Logistics, Supply Chain or related field or 2-5 years’ experience in quality control, warehousing, retail or related role.
• Experience in product inspection, inventory handling, compliance with quality standards preferred.
• Health& Safety certification relative to warehouse operations an advantage.

Responsibilities

Product Quality Control

• Inspect incoming products and verify quality and compliance standards.
• Conduct audits and co-ordinate sampling to ensure product integrity across the supply chain.
• Identify, report and resolve product defects and discrepancies.
• Sample products during receiving processes and reject products that do not meet the specified standards.

Stakeholder Engagement

• Work with warehouse teams, suppliers, and compliance teams.
• Coordinate inspections of local or imported stock with regulatory bodies.
• Support quality assurance processes across distribution

Governance and risk

• Maintain up to date records of quality control activities, inspection reports, sample tracking and audit results.
• Identify and escalate quality risks and non-compliance concerns.
• Ensure adherence to quality standards and procedures
• Ensure the adherence to quality standards for the handling, storage, and shipping of products.

Key Skills

• Quality control and inspection expertise.
• Attention to detail and operational discipline.
• Understanding of warehouse and supply chain processes

Key Performance Indicators

• Strong regulatory and compliance knowledge.
• Attention to detail and analytical capability.
• Understanding of product safety and quality standards.
• Stakeholder engagement capability

Key Performance Indicators

• Quality compliance rates.
• Defect detection and resolution.
• Audit outcomes.
• Accuracy of inspections