Project Administrator/PMO

About the Role
We are seeking a Project Administrator for our Project Management Office (PMO) who will play a key role in supporting the planning and execution of projects. This position focuses on administrative and coordination tasks within the PMO framework to ensure effective project delivery.

The role provides governance oversight, project support services, portfolio administration, methodology management, and tooling support to ensure projects operate consistently, comply with established delivery standards, and provide reliable information for executive decision-making. The PMO Specialist acts as a key enabler of delivery by facilitating governance processes, maintaining project controls, supporting project teams, and ensuring the quality and integrity of portfolio information.

Project Governance and Assurance

• Support the implementation and administration of the project governance framework.
• Coordinate project stage gates, governance reviews, approvals, and decision forums.
• Monitor compliance with project management standards, policies, and minimum evidence requirements.
• Maintain governance artefacts, decision registers, action logs, and project audit trails.
• Track governance conditions, exceptions, and remediation actions.
• Support project health reviews and assurance activities across the portfolio.
• Escalate governance, control, and compliance concerns when required.

Project and Programme Support

• Provide day-to-day PMO support to Project Managers and Programme Managers.
• Assist with project initiation, planning, monitoring, reporting, and closure.
• Maintain integrated schedules, milestone tracking, and portfolio reporting information.
• Track risks, issues, actions, assumptions, dependencies, and change requests.
• Guide project teams in applying agreed methodologies and standards.
• Facilitate project status reviews and follow up on agreed actions.
• Assist with the coordination of cross-functional dependencies and delivery activities.

PMO Administration

• Maintain project, programme, and portfolio registers.
• Support portfolio intake and project registration processes.
• Administer governance calendars, review cycles, reporting schedules, and committee packs.
• Ensure project documentation is appropriately stored, version controlled, and accessible.
• Prepare dashboards, reports, and executive decision-support packs.
• Maintain performance metrics and portfolio tracking information.
• Support portfolio meetings, steering committees, and governance forums.

Methodology and Continuous Improvement

• Support the implementation and ongoing improvement of the enterprise project management methodology.
• Maintain project lifecycle processes, templates, standards, playbooks, and guidance materials.
• Provide practical guidance to project teams on governance and delivery standards.
• Promote consistent project classification, governance routing, and assurance requirements.
• Identify opportunities to simplify and improve project practices.
• Contribute to lessons learned and continuous improvement initiatives.

PMO Tooling and Data Management

• Administer ePMO tooling platforms, repositories, and workflows.
• Support integrated project and portfolio management tools.
• Maintain project metadata, governance records, reporting structures, and master data.
• Support Azure DevOps-integrated project management processes and reporting.
• Assist with Power BI reporting, dashboard maintenance, and portfolio analytics.
• Monitor data quality and the accuracy of portfolio information.
• Support automation, workflow, and AI-enabled PMO initiatives that improve efficiency and insight.

Reporting and Portfolio Insight

• Produce regular project, programme, and portfolio reports.
• Analyse performance trends and highlight emerging delivery risks.
• Support benefits tracking and value-realisation reporting.
• Prepare management and executive reporting packs.
• Provide portfolio health insights and recommendations based on available project data.
• Help consolidate delivery, governance, and portfolio information into a reliable single source of truth.

Essential

• Relevant tertiary qualification in Business, Project Management, Information Technology, Commerce, or related field.
• Project Management certification (PRINCE2, PMP, CAPM, Agile, Scrum, or equivalent) preferred.Experience with project management and collaboration

Desirable

• PMO certification or Portfolio Management qualification.
• Experience working within Financial Services or Insurance environments.

Experience

• 3-5 years' experience within a PMO, Project Support Office, Programme Office, or Project Management environment.
• Experience supporting governance forums, steering committees, and project reporting.
• Experience maintaining project plans, RAID logs, governance artefacts, and project documentation.
• Experience with project management tools including Azure DevOps, Microsoft Project, SharePoint, Power Platform, and Power BI.
• Exposure to portfolio management and enterprise governance practices.

Technical Competencies

• Project governance
• PMO administration
• Portfolio reporting
• Risk, Issue, Action and Dependency (RAID) management
• Project lifecycle management
• Project controls
• Azure DevOps
• SharePoint and Power Platform
• Power BI reporting
• Data quality management