Junior Platform Specialist – Finance

Dis-Chem Pharmacies has an opportunity available for a Junior Platform Specialist – Finance provides entry-level functional support for the Finance platform, with a primary focus on learning core financial processes and internal control requirements. Reporting to the Finance Platform Squad Lead and working under the guidance of senior team members, this role assists with financial data validation, reporting support, and the resolution of posting and reconciliation queries. The role is designed to build strong foundational finance system knowledge while ensuring financial accuracy, audit readiness, and reliable period-close support.

• Diploma or degree in Information Technology, Health Informatics, or related field
• 1-2 years’ experience in application support, IT operations, or functional roles
• Exposure to retail, pharmacy, clinic, or healthcare environments advantageous

Responsibilities

Platform ownership & roadmap

• Provide first- and second-line functional support for Finance under guidance of senior team members
• Log, analyse, and assist in resolving Finance incidents, defects, and data issues
• Escalate complex or unresolved issues to the Platform Specialist or Senior Platform Specialist
• Support user access, basic configuration, and master data activities in line with controls

Delivery and operations

• Assist with configuration, testing, and implementation of Finance enhancements and fixes
• Perform and document unit testing and regression testing
• Support UAT activities, including test execution, defect logging, and retesting
• Assist with release validation and post-release checks

Governance and collaboration

• Adhere to change, incident, and problem management processes
• Follow enterprise architecture, integration, and information security standards
• Work within defined procedures, controls, and approval frameworks
• Maintain confidentiality of business and healthcare-related information

Learning and growth

• Actively develop platform, domain, and agile delivery skills through coaching and hands-on experience
• Build understanding of end-to-end business processes supported by the platform

Ways of working (Agile & squad-based)

• Work as part of a cross-functional platform squad, collaborating with product owners, engineers, integration specialists, and business stakeholders
• Participate in sprint / iteration ceremonies, including planning, stand-ups, reviews, and retrospectives
• Contribute to continuous improvement by identifying delivery, quality, or process improvements
• Support a culture of shared ownership, transparency, and learning

• Basic functional understanding of Finance platforms
• Strong attention to detail and willingness to learn
• Logical problem-solving skills
• Good communication skills and ability to follow guidance
• Reliable, structured, and service-oriented mindset

Key Performance Indicators

• Timely resolution of assigned Finance support requests and incidents
• Accuracy of configuration and data changes performed under supervision
• Quality and completeness of test evidence and documentation
• Adherence to change, incident, and support processes
• Feedback from senior team members and business users
• Contributes positively to team culture, engagement, and continuous improvement

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

• Market related salary
• Medical aid
• Provident fund
• Staff account