Programme Administration, Assessment Officer

Duties:

• The purpose of the role is to provide operational, administrative and systems support for assessments at the Stellenbosch Business School (SBS) of Stellenbosch University (SU), ensuring the efficient, secure and accurate delivery of online assessments. The role coordinates the assessment lifecycle from scheduling and preparation through delivery, incident management, marks verification, marks administration and assessment reporting, while safeguarding assessment integrity and supporting students, academic staff and other stakeholders.

Assessment planning and administration:

• Coordinating online assessment scheduling, secure assessment documentation, platform uploads and submission deadlines.
• Online assessment systems management and support:
• Managing online assessment systems, databases and process flows. Coordinating technical support and system integration with relevant stakeholders.

Quality assurance, security and integrity:

• Monitoring compliance with assessment policies, procedures and academic standards. Conducting quality checks and maintaining assessment and data security. Managing access, invigilation protocols, integrity breaches and related disciplinary reporting.

Marks, records, data and reporting:

• Maintaining accurate assessment, student and marks records. Providing assessment data and assisting with performance, trend and management reporting.

Stakeholder liaison and service support:

• Providing assessment and system support to students, academics and external moderators. Processing assessment-related applications and requests and communicating with relevant stakeholders.

Continuous improvement and ad hoc support:

• Identifying and supporting improvements to online assessment processes, procedures and systems, and providing related ad hoc administrative support

Job Requirements 

• An NQF 6 qualification with at least two years' relevant experience, OR an NQF 5 qualification with at least three years' relevant experience in assessment/student administration, educational technology, online systems management, or a related environment.
• Strong computer proficiency, including in MS Excel and Word, databases, learning platforms and online assessment systems.
• The ability to interpret procedures, exercise sound judgement and apply decisions accurately.
• Excellent organisational, administrative, planning and time management skills.
• Strong attention to detail, accuracy and quality.
• Good analytical, problem-solving and troubleshooting skills.
• Excellent written and verbal communication and stakeholder-liaison skills in English.
• The ability to work independently and collaboratively within a team.
• The ability to work under pressure, prioritise competing demands and meet deadlines.
• High levels of confidentiality, integrity, professionalism and customer service.
• Willingness to provide additional support as required.

Recommendation   

•  Practical experience with learning management systems, online assessment platforms, or proctoring solutions will be advantageous.
•  Experience with the Microsoft Power Platform suite of products (Power Automate, Power Apps, Power BI, etc.).

Deadline:29th October,2026