OEM Integration Specialist

Main Purpose of the Job
Ensure compliance with Booyco's specifications and standards across client and OEM installations by auditing, inspecting, and maintaining technical integrity. Test and verify new hardware and software specifications, support technical documentation, and conduct customer technology demonstrations. The role emphasises seamless integration of our electronic products/interfaces with OEM systems and platforms, requiring a strong technical background, exceptional problem-solving skills, and a customer-centric approach. Customer technology demonstrations and testing. Compile test proposals and final test reports as needed.

Education, experience and competencies

• Bachelors' degree in Electronics, Electrical Engineering, Instrumentation Technology, or equivalent
• 3–5 years of experience in OEM integration
• 3–5 years of experience in Electronic manufacturing
• 3–5 years of experience in Product development and field services (especially mining)
• Knowledge of IoT and smart electronics integration (advantageous)
• Strong knowledge of PCB design, embedded systems, and electronic components"
• Valid Drivers License

Responsibilities

• Research, diagnose, troubleshoot, and identify solutions to resolve integration issues.
• Investigate and resolve OEM interface issues with products.
• Document all product-related test results, technical issues found and recommendations to resolve issues and improve product offerings.
• Provide prompt and accurate feedback and support internal and external clients.
• Conduct new product testing and verification to confirm that the scope of work conforms to the required technical documentation.
• Technology demonstrations for national and international clients.
• Writing test proposals for clients.
• Writing final test reports for clients.
• Assist the product specialist with testing requirements.
• Assist with interface installations and testing.
• Record all product related test information.
• Report on these and highlighted specific areas of concern.
• Technical site audits with full detailed report.
• Investigate and resolve OEM interface issues with products.
• Document all product related test results, technical issues found and recommendations to resolve issues and improve product offerings.
• Conduct new product testing and verification for conformance of scope of work with required technical documentation.
• Submit all related documentation to document control, to be placed in technical file.
• Tracking of Data Packs developed, Quantity of System/Interface tests with OEMs.
• Provide prompt and accurate feedback and support in time to all key stakeholders.
• Develop towards preferred qualifications stipulated in qualification requirements.
• Further study in broadening field of knowledge in the scope of the role.
• Adhere to all company policies.