In this Ocean Freight Export Controller position
- To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met
- To process customer documentation within a required timeframe in accordance to third party and local requirements i.e. customs, shipping lines
- To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs
- To manage and monitor all parties within the supply chain
- To develop and maintain relationships with suppliers and customers
- Support Operations Supervisor with the implementation of new/change of systems, directives and distribution of information to staff
- Build and maintain relationships
- Book shipment with shipping line / co-loader based on customer SLI
- Register shipment on internal system
- Arrange customs clearance based on customer documentation
- Arrange collection / packing of customer cargo
- Supply shipping line with bill of lading instructions
- Produce cargo dues through portent
- Send SOB / Pre alerts to customer / destination offices
- Disposal of documents
- Invoice shipment based on estimate or rate agreements
- To produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations
- Supply estimates on customer request
- To participate within the department with regards to industry or regulation changes
- Customs rules and regulations
- Country rules and regulations local and destination
- Hazardous Process
Now, here is what we need from you!