New Business Development and Revenue Generation
- Identify, prospect and acquire new customers with a specific focus on digital solutions and services.
- Develop and execute a structured sales strategy to achieve monthly, quarterly and annual new business revenue targets.
- Proactively identify opportunities across various industries where digital transformation, digitisation and process automation can address existing business challenges.
- Build and maintain a healthy sales pipeline through consistent outbound prospecting, networking, referrals, industry research and targeted account development.
- Develop relationships with prospective clients and convert opportunities into sustainable, revenue-generating accounts.
- Identify cross-selling and upselling opportunities for digital solutions within newly acquired accounts where appropriate.
Digital Solutions Sales
Promote and sell digital solutions, including:
- Document scanning and digitisation services.
- Electronic document management systems (EDMS).
- Digital archiving and electronic records access.
- Workflow automation and digital business processes.
- Electronic forms, approvals and document-signing solutions, where applicable.
- Other digital transformation products and services within the company's portfolio.
- Understand the client's current document management environment, operational challenges and digitalisation requirements.
- Articulate the business benefits of digital solutions, including improved productivity, reduced manual processing, enhanced accessibility, better governance and operational cost efficiencies.
- Conduct client presentations, product demonstrations and solution discussions in collaboration with relevant technical and operational teams.
- Prepare proposals, quotations and business cases that clearly demonstrate the value and return on investment of proposed solutions.
Client Relationship Management
- Build and maintain relationships with key stakeholders, including finance executives, operations managers, records management professionals and senior decision-makers.
- Engage clients in consultative discussions to uncover business needs and identify opportunities for digital transformation.
- Maintain regular communication with prospective clients throughout the sales cycle, from initial engagement through to negotiation and deal closure.
- Establish credibility as a trusted advisor by understanding the client's business environment and recommending appropriate digital solutions.
Pipeline Management and Sales Reporting
- Maintain accurate and up-to-date sales opportunities, activities, forecasts and client information within the company's CRM system.
- Track prospecting activity, meetings, proposals, pipeline value, conversion rates and closed revenue.
- Provide regular updates on sales performance, pipeline progression, forecast accuracy and anticipated deal closures.
- Monitor market developments, competitor activity and emerging opportunities within the digital solutions market.
- Work collaboratively with the wider digital, technical, implementation and customer support teams to ensure a smooth handover of newly secured business.
Requirements