Monitor Room Operator (Post Level 17) (2 Positions) (Job ID: 6625)

Duties and responsibilities

• Operate and maintain surveillance equipment, watching both live and recorded video surveillance footage.
• Watch multiple monitors at once and make notes of any unusual occurrence and report to the Shift Leader.
• Must be able to work without constant supervision.
• Must communicate over the two-way radio and direct the officers to the scenes in the shortest and safest way.
• Safely store footage information for investigation purposes.
• Test the redpolls (panic buttons) weekly and submit a detailed report.
• Monitor the fire detection systems.
• Monitor all CCTV cameras & alarms.
• Activate response members for intruder alarms and incidents observed via CCTV cameras.
• Record incidents and keep them for evidence purposes.
• Produce incidents reports and submit them  to the shift leader.
• Ensure that all security systems function properly and keep records of faulty equipment.
• Escalate faulty equipment reports to the shift leader.
• Produce preliminary investigation notes for the investigations.
• Preliminary investigation through CCTV cameras.
• Provide statements for investigation purposes
• Attend court cases or disciplinary hearings as and when required to do so.
• Conduct static guarding, patrolling and crime prevention when required by shift leader.
• Carry out the duties of a duty room operator when a need arises.
• Provide backup during incidents when a need arises.

Inherent Job Requirements

• Grade 12 or National Vocational Certificate on NQF Level 4 (attach a copy).
• A valid Grade C PSIRA certificate (attach a copy). 
• A minimum of one (1) year relevant work experience. 

Recommendations

• CCTV monitoring certificate (attach a copy).
• Experience within the higher education environment. .
• First Aid certificate (attach a copy).
• Firefighting certificate (attach a copy).

Deadline:9th November,2026