Medical Centre Manager

SUMMARY:
To undertake the day-to-day management of the centre, building maintenance, patients, customers, and team members

POSITION INFO:
Critical performance areas: Evaluate and manage work activities of all administrative, nursing, cleaning, gardening and patient facing staff. Assist, support and guide Team Leader. Maintain computerised record management systems (medical software) to store and process data such as patient information. Daily banking, statistics and reports. Assist in establishing work schedules, tasks and rosters for staff. Maintain effective communication between professionals, staff and patients. Maintain and ensure excellent working condition at the health centre. Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance as well as to correct errors or resolve Investigate and resolve patient complaints by following due process regarding the company's internal processes. Manage and resolve all staffing issues, including recruitment, performance evaluations and discipline related concerns, as well as monitor the progress Ensure that all maintenance and other contractor duties\/work is reported to the relevant platforms. Investigate and facilitate disciplinary enquiries. Train and orientate new staff. Adhere to and ensure compliance to all company policies and procedures is Assist in conducting regular inspections of the centre and centre premises. Qualifications: Relevant degree\/diploma in business management 5 years' management experience GoodX experience will be an added advantage Computer literacy (MS Packages, PaySpace) Healthcare industry experience will be an advantage Drivers licence and own transport.