Junior Key Accounts Manager

SUMMARY:
To drive revenue by combining technical expertise with customer engagement, providing consultation, conducting product demonstrations and test work, and recommending optimal product solutions that deliver value to customers and support business growth.

POSITION INFO:
Key performance area 1. Revenue Generation. • Sales Target Execution: Drive sales initiatives to meet and exceed assigned annual revenue targets, ensuring alignment with divisional financial goals. • Pipeline & Territory Optimization: Proactively build, manage, and qualify a robust sales pipeline. • Value Extraction (Up-selling): Analyze client portfolios to identify, pitch, and secure profitable up-selling opportunities. • Query Resolution & Customer Care: Efficiently investigate and resolve complex customer escalations, ensuring service level agreements (SLAs) are upheld. 2. Technical Consultation. • Site Assessments: Conduct technical site evaluations to diagnose client requirements and provide authoritative, specialized recommendations. • Product Demonstrations & Validations: Lead product trials, to validate performance metrics for technical stakeholders. • Technical Presentation & Interpretation: Translate product data into persuasive, value-driven technical presentations tailored to both executive and operational audiences. 3. Proposal Development. • End-to-End Tender Management: Coordinate the compilation, risk review, compliance verification, and timeous submission of formal public and private tender packs. 4. Market Intelligence. • Industry Trend Analysis: Monitor and analyze competitive movements, regulatory shifts, and emerging industry trends. • Market Gap Identification: Uncover unaddressed customer pain points to inform future product positioning or service offerings. 5. Collaboration • Internal Value Chain Integration: Coordinate closely with Internal Sales, Customer Service, Operations, Technical, and Logistics teams to guarantee seamless order fulfilment and service delivery. • Stakeholder Liaison: Serve as a skilled communication bridge, effectively translating operational realities and technical solutions between diverse internal and external stakeholders. 6. Related SHERQ responsibilities Knowledge/Skills/Competencies • Product Knowledge • Jar Testing • pH test • Turbidity test • Hardness test. • Strong understanding of chlorine and its derivatives • Problem Solver • Ability to work independently and with cross functional teams. • Consultative • Communicative • Adaptable Qualifications • Matric • Diploma in Chemical Engineering or equivalent • Degree in Chemical Engineering or equivalent (advantageous) Experience: • 1-2 years' experience working in a chemical manufacturing environment Reporting structure: This position reports to the Sales & Marketing Executive. Personal Circumstances: • Must be able to obtain a satisfactory medical report from the companies' medical centre. Other requirements: Please ensure: • That the application form is fully completed and attached with your CV. • That the reference number and/or position name of this advertisement is quoted on your application form and subject of the email (if applicable). • That recently certified copies of all qualifications referred to on your application form and cv, are submitted. • Applications can be handed in at the HR offices (Head Office) or sent electronically (email below/NCP Website) on or before the closing date. • Only applications that are submitted to HR directly with either of the 2 methods mentioned above will be considered. External Applicants: Please attach a copy of your most recent payslip (if applicable). Failure to comply with the above requirements will result in your application being disqualified. Persons with disabilities are encouraged to apply, should the applicant be successful the incumbent will be reasonably accommodated depending on the inherent requirements of the job. All applicants are thanked in advance for showing interest however correspondences will only be entered into with the shortlisted candidates. Recruitment for this position will be conducted with the intention progressing our Employment Equity policy, targets, and objectives. The Company reserves the right not to fill this position.