IT Systems Administrator

• Truworths is looking for a skilled and experienced IT Systems Administrator who thrives on solving technical challenges, optimising infrastructure performance, and ensuring critical business systems operate seamlessly.  
• In this role, you will be responsible for the administration, monitoring, support, maintenance, and continuous improvement of enterprise systems and infrastructure services. This position requires a technically proficient professional with experience supporting workload scheduling platforms (Control-M), SQL Server environments, and enterprise infrastructure within a high-availability production environment. The successful candidate will work closely with infrastructure, application support, database administration, service management, and vendor teams to ensure reliable service delivery and operational excellence.

Key Responsibilities    

• Administering, monitoring, and maintaining enterprise infrastructure and business-critical systems. 
• Providing operational support for Control-M workload automation, including job scheduling, workflow management, troubleshooting, and batch processing optimisation.
• Provide operational support for Microsoft SQL Server environments in conjunction with Database Administrators (DBAs) and application teams.
• Proactively monitoring system performance, availability, capacity, and service health to ensure operational stability and compliance with service levels.
• Investigating and resolving system, application, scheduling, and database incidents, performing root cause analysis and implementing preventive measures.
• Collaborating with infrastructure, application support, database administration, and vendor teams to deliver reliable and secure services.
• Participating in incident, problem, change, and release management processes, ensuring adherence to governance and operational standards.
• Maintaining operational documentation, support procedures, disaster recovery plans, and knowledge articles.
• Driving continuous improvement through automation, process optimisation, and proactive service enhancement initiatives.
• Participating in after-hours support and on-call rotations to ensure the availability of critical business systems.

Qualifications and Experience    

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline OR equivalent practical experience in systems administration, infrastructure operations, or enterprise support environments.
• 3–5 years of relevant experience in IT operations, systems administration, production support, or infrastructure support.
• Demonstrated experience in at least two of the following areas:
• Workload scheduling and automation
• SQL/database support
• Windows, Linux, and Unix experience
• Production support
• Enterprise systems monitoring

Competencies    

• Strong analytical and problem-solving skills.
• Excellent troubleshooting capability.
• Effective verbal and written communication skills.
• Ability to perform under pressure in business-critical environments.
• Strong organizational, prioritization, and time-management skills.
• Detail-oriented with a proactive operational mindset.
• Collaborative team player capable of working across technical and business teams.
• Commitment to continuous improvement and service excellence.

Deadline:14th October,2026