Investment Unitisation Specialist (FTC)

Description

Technical supervision and quality assurance

• Review and sign off unitisation calculations, product pricing, reconciliations and reports prepared by the Junior Unitisation Specialist
• Verify the accuracy, completeness and integrity of outputs before finalisation or distribution
• Ensure that all material discrepancies, pricing exceptions and reconciling items are appropriately investigated and resolved or escalated
• Monitor the quality of work and identify recurring errors, training needs and control weaknesses.
• Ensure that review evidence, approvals and supporting documentation are appropriately maintained.

Operational oversight and continuity

• Monitor the daily unitisation workflow to ensure that deliverables are completed accurately and within prescribed deadlines. 
• Provide technical guidance and support to the Junior Unitisation Specialist.
• Perform the junior specialist’s duties when required, including during periods of leave, absence or operational pressure.
• Ensure appropriate handovers and continuity of critical activities.
• Escalate operational issues, material exceptions and potential risks to management promptly.

Management reporting

• Consolidate and report on the team’s activities, performance and outstanding deliverables.
• Provide management with updates on service delivery, deadlines, exceptions, unresolved reconciliations and operational risks.
• Monitor recurring errors and incidents, identify root causes and recommend corrective actions.
• Support the development and monitoring of key performance indicators and service standards.

Risk management and internal controls

• Monitor compliance with approved unitisation procedures, internal controls and delegated approval limits.
• Identify opportunities to strengthen the control environment and reduce manual intervention and operational risk.
• Ensure that pricing adjustments, corrections and exceptions are properly documented, investigated and approved.
• Support internal and external audits and ensure that audit findings relating to unitisation are addressed.
• Third-party oversight and KPI monitoring through the quarterly service review

Projects and process improvement

• Participate in departmental and organisational projects relating to investment administration, unitisation, product pricing and systems enhancements.
• Contribute technical requirements, business process assessments and operational impact analyses.
• Participate in system implementations, testing, reconciliations and the validation of system-generated outputs.
• Recommend and implement process improvements, automation opportunities and enhancements to operational efficiency.

Knowledge management and staff development

• Maintain and update operational procedures, working papers and technical documentation.
• Share technical knowledge and provide guidance to the Junior Unitisation Specialist.
• Support cross-training and succession planning to reduce dependency on a single individual.
• Promote consistent application of procedures and a strong control culture

Requirements

Technical requirements 

• Strong numeric ability.
• Able to handle large quantities of data, interpreting and analysing data.
• Knowledge of concepts relating to unitisation.
• Understand pension fund and investment management industry trends.
• Good knowledge of Microsoft Excel.
• Attention to detail.
• Communicate clearly and politely, both verbally and in writing, to obtain information.
• Ability to work independently and as part of a team.

Education requirements

• Relevant bachelor’s degree, Accounting, Finance, Economics or related field. 

Required minimum work experience

• Minimum 5 years of experience in Investment Administration with exposure to Unitisation. 

Behavioural requirements

• Leadership
• Self-Mastery
• Executes with excellence
• Customer-centric
• Agile