Hire Specialist

SUMMARY:
A well-established equipment hire branch in Durbanville is looking for a dynamic, customer-focused Hire Specialist to be the face of the counter and lead daily front-line hire operations. This role offers clear long-term career advancement toward Assistant and Branch Management.

POSITION INFO:
Requirements: Matric (Grade 12) Relevant certificate\/diploma in sales, business or logistics is advantageous (will be an advantageous) Minimum 2-3 years' counter sales\/hire experience (tool, plant, or equipment hire industry experience is strongly advantageous) Valid Driver's License Fully Bilingual (English and Afrikaans) Strong technical\/mechanical aptitude, point-of-sale\/rental software proficiency, and solid problem-solving abilities under pressure Computer literacy(MS Office) Must reside in Durbanville or nearby surrounding areas Duties will include, but not limited to: Counter Sales and Revenue: Drive hire revenue targets, handle walk-in\/telephone inquiries, and cross-sell add-ons, damage waivers, and accessories . Customer Service and Retention: Build lasting relationships with trade accounts, assist clients with equipment selection, and maintain excellent service standards . Fleet and Equipment Management: Track equipment availability\/utilization, inspect incoming returns for damage, and liaise with the workshop for repairs . Contracts and Compliance Accuracy: Accurately process hire contracts, verify client identification\/deposits, manage POS invoicing, and handle daily cash-ups . Team Leadership: Support, guide, and mentor junior counter staff Stock and Cash Handling: Maintain a cash-up accuracy rate, follow up with debtor\/outstanding invoices Health and Safety Compliance: Adhere to PPE and safe-handling protocols Working Hours: Mon - Fri: 07:00 - 17:00 Alternating Saturdays: 07:30 - 12:00 In return a competitive salary is on offer