F&B Supervisor

Job Purpose

• To supervise all aspects of the Casino Floor to the required standards within the agreed budgetary limits and parameters, and ensuring guest satisfaction and profit maximization. To adhere to, maintain and monitor Food & Beverage policies and procedures.

• 2 Years related experience in a Food & Beverage Service environment required;
• Computer literacy: MS Office, Micros and Materials Control required;
• Shift work is an operational requirement.
• Knowledge and experience in cost controls is required;

Main Responsibilities

• Supervise the daily operations of the Casino Floor, by adhering to Food & Beverage policies and procedures;
• Supervise Casino Floor Staff, i.e. Waitrons, Barmen, Chefs and Stewards;
• conduct daily hygiene walkabouts, complete the required checklists, enforce the correct cleaning standards, Health & Safety standards and operating equipment;
• Assist Management in dealing with Customer Complaints;
• Perform 10 day, 20 day and monthly stock takes with Barmen and Stock Controllers;
• Monitor and adhere to the “Signing In and Out Control” Procedures for all contract services staff;
• Submit timesheets to the labour service provider’s office on a daily basis and monitor clock in and clock out transactions on K Log report.