Key Cashier Responsibilities
- Process cash, card and other approved payments accurately using the point-of-sale (POS) system.
- Scan items, verify prices, and issue receipts and correct change.
- Process refunds and exchanges in accordance with store procedures.
- Balance the till at the start and end of each shift and report discrepancies promptly.
- Greet customers and respond professionally to queries or concerns.
- Maintain accurate transaction records and safeguard cash and payment information.
- Keep the checkout and till areas clean, organised, and fully stocked.
- Pack or wrap purchases to the required standard and assist customers with their goods where needed.
- Follow store procedures, security controls, and loss-prevention practices.
- Build product knowledge and assist with picking, transfers, and general store duties when required.
Key Performance Area's
- Accurate processing of all purchases and payments
- Daily till balancing completed with minimal discrepancies.
- Friendly, professional, and efficient customer service.
- Strong working relationships with customers and store colleagues.
- Checkout and till areas maintained to a high standard.
- Consistent compliance with cash-handling, security, and store procedures.
Requirements
- Grade 12/Matric qualification.
- Minimum of two years’ experience as a Retail Cashier or in a similar role.
- Experience using point-of-sale (POS) systems.
- Basic computer literacy. (MS Office)
- Basic numeracy skills.
- Strong communication and interpersonal skills.
- Effective time-management skills.
- A customer-focused and service-oriented approach.