Debtors Clerk - Midrand

SUMMARY:

POSITION INFO:
A DAY IN THE LIFE OF A DEBTOR'S CLERK… Liaise with customers timeously regarding outstanding payments and arrange payment terms. Follow up and solve all debtors' queries timeously to ensure customers are happy. Complete the monthly aged analysis and liaise with the Financial Director. Complete debtor's reconciliations and follow up on weekly or monthly payments. Capture and allocate payments. Request remittance advice, ensuring the payment allocation is done accurately. Batch input - discounts, rebates and advertising to be processed on accounts. Put the account on credit stop if payment is not received by the 7th of each month and notify the relevant Sales Representative. Prepare the Final Letter of Demand within 5 days of the grace period, if the payment is still not received. Remove the account from credit stop once payment has been made. Email or fax a full general ledger if there is a difference on a customer's account. Request copies of the claim forms from customers. Send claim document to the relevant Sales Representative to ensure stock is picked up and send back to be credited. Ensure a credit note has been processed correctly and then allocated accordingly. Do trade references. Scan credit applications onto the system and update customers' details accordingly. Fax or email invoice, pod, credit note or statement on request. Ensure all filing and administration are up to date. QUALIFICATIONS & KNOWLEDGE A Matric Certificate (Grade 12). 10-15 Years' experience in a debtor's collection office. Bookkeeping/Financial tertiary qualifications will be an advantage. Knowledge of Kerridge (K8) Software preferable. Advanced MS Excel & MS Word knowledge. Own Transport ideally. Live near Midrand/Centurion. SKILLS & EXPERIENCE Ability to reconcile complex debtors' accounts. Excellent analytical and numerical skills. Attention to detail. Critical thinker and problem-solving skills. Team player. Good time-management skills. Excellent communication skills, especially over the telephone with the sales team and customers. Ability to affectively plan your day and prioritize your duties. Able to work under pressure and extended hours if necessary.