Debtors Administrator / Key Accounts Coordinator – Finance

Debtors Administrator / Key Accounts Coordinator – Finance

• Our client, a well-established company based in Lynnwood, Pretoria, is seeking an experienced and motivated Debtors Administrator / Key Accounts Coordinator to join their team.
• The successful candidate will initially focus on debtors administration, collections, reconciliations and client account management, with the opportunity to progress into a Key Accounts Coordinator role managing their own portfolio of clients and developing long-term client relationships.
• The ideal candidate will be organised, detail-oriented and confident when dealing with customers, professionals and internal stakeholders. This position offers a strong long-term growth opportunity for an individual who is interested in developing their career within both finance and client relationship management.

• Minimum 3–5 years' relevant experience in a Debtors, Accounts Receivable, Credit Control or similar finance role.
• Proven experience managing debtor accounts, outstanding balances and collections.
• Strong knowledge of account reconciliations, payment follow-ups and debt collection procedures.
• Experience with age analysis and monitoring outstanding accounts will be advantageous.
• Strong reconciliation and account management skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Excel and Outlook.
• Strong administrative and organisational skills with excellent attention to detail.
• Professional telephone etiquette and confidence when dealing with customers.
• Ability to work independently, prioritise tasks and manage multiple responsibilities.
• Strong problem-solving and query-resolution abilities.
• Previous experience dealing with professional clients or senior stakeholders will be advantageous.

Roles & Responsibilities:

Debtors Administration & Collections

• Follow up on outstanding and overdue accounts via telephone and email.
• Manage collections and follow up on outstanding payment commitments.
• Negotiate and monitor payment arrangements where required.
• Reconcile client accounts and investigate discrepancies and outstanding queries.
• Maintain accurate and up-to-date debtor records.
• Prepare debtors reports, age analysis and account statements.
• Monitor outstanding balances and ensure accounts are followed up within agreed payment terms.
• Maintain accurate records of customer communication and collection activities.
• Escalate problematic or long-outstanding accounts when required.

Account Management & Reconciliations

• Manage and maintain accurate client account information.
• Allocate and monitor customer payments.
• Investigate and resolve invoice, payment and account discrepancies.
• Liaise with internal departments to resolve account-related queries.
• Monitor account activity and identify potential collection concerns.
• Provide accurate information regarding outstanding accounts and payment progress.

Key Accounts Coordination – Growth Opportunity

• Progress into managing an allocated portfolio of key clients.
• Build and maintain strong, professional client relationships.
• Act as a key point of contact between clients and the business.
• Coordinate client queries and ensure prompt resolution.
• Monitor account performance, payment trends and client requirements.
• Liaise with internal departments to ensure client needs are addressed efficiently.
• Identify opportunities to improve client service, retention and account management.
• Take ownership of an independent client portfolio as the role develops.

General Administration & Team Support

• Maintain accurate and confidential financial and client records.
• Liaise with Key Account Coordinators and internal departments regarding account-related matters.
• Assist with general finance and administrative duties as required.
• Contribute to improving internal debtors and account management processes.
• Ensure all customer and financial information is handled with appropriate confidentiality.

Preferred Attributes:

• Client-focused and proactive.
• Confident and professional when dealing with customers, professionals and senior stakeholders.
• Strong relationship-building and interpersonal skills.
• Organised, accountable and results-driven.
• Excellent attention to detail.
• Strong problem-solving abilities.
• Able to manage multiple priorities and work independently.
• Eager to develop into a client-facing Key Accounts role.

Closing Date: 31 Oct 2026