Purpose of Job
- Enablement of standardised operations Key Performance Indicators (KPI’s) and supporting measures across all operations to enable consistent reporting and aligned performance management.
- Be a gatekeeper between Operations KPI standards and Functional requirements with regards to performance measurement.
- Track operations performance and practices result for all Operations OMEs.
- Analyse KPI results to identify gaps and opportunities.
- Benchmarking of internal KPI performance & practices.
- Defining data and system enablement requirements to automate the operations KPI measurements.
Key Accountabilities
Business Results
- Collaborate with cross-functional teams to understand business needs and requirements for reporting and data analysis.
- Collate performance results across operations OME’s for reporting to Operations Steering Committee.
- Provide Operations KPI performance visibility and intelligence through standard measurement & reporting practices.
- Create and maintain BI reports & dashboards to track key performance indicators (KPIs) and identify trends.
- Seek report automation solutions for cascading KPI’s to fit all operation's levels of work.
Governance and Compliance
- Support the development and enablement of Operations performance KPI standards through the Metrics Management System.
- Provide guidance to business on measurement and reporting of operations metrics.
- Provide assurance to business that KPIs are measured according to standard across Operations through audits.
- Provide assurance to business that critical controls consistently deliver the intended operational and business outcomes through KPI Audits.
- Communicate audit findings and insights to stakeholders.
- Support alignment of KPI standards and performance visibility across OME’s.
Formal Education
- Bachelor’s Degree (Engineering/Science/Business) or equivalent.
Working Experience
- Minimum of 5 years exposure in Data Analytics environment.
- Understanding Sasol Ops systems and processes will be advantageous.
- Proficiency in data analysis tools (such as Excel, SQL, Power BI, SAP or Microsoft Azure DevOps)