The Automation & Data Governance Specialist – Sales is responsible for optimizing sales processes through automation while ensuring the integrity, security, and compliance of sales data across all systems.
Working across Sales, IT, Marketing, and Compliance teams, this role helps improve operational efficiency, data quality, reporting accuracy, and governance standards to support informed business decisions.
Responsibilities
Design, build, and maintain automated workflows within CRM and related sales systems
Automate lead routing, opportunity management, and follow-up processes
Reduce manual data entry through system integrations
Optimize sales funnel tracking and forecasting processes
Partner with Sales Leadership to improve pipeline visibility and reporting accuracy
Establish and maintain data standards, definitions, and naming conventions
Develop and enforce data validation rules and required fields
Monitor and improve data quality (deduplication, cleansing, normalization)
Manage user roles, permissions, and access controls
Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA)
Requirements
Experience in Sales Operations, Revenue Operations, or CRM Administration
Strong experience with CRM platforms (e.g., Salesforce, Dynamics, HubSpot)
Experience designing automation workflows and process improvements
Knowledge of data governance frameworks and data quality management
Understanding of privacy and data protection regulations
Ability to optimize sales processes through automation and system integration
Experience supporting reporting, analytics, and performance tracking
Strong collaboration skills and ability to work across multiple business functions
Interested in this role?
You'll apply on Relx's own site before 26 November 2026. Put your most relevant experience at the top of your CV first.