Customs & Duties Graduate

Main purpose of the role

• To support the Customs and Duties function in ensuring the accurate and timely processing of import and export documentation, customs declarations, duties, taxes and related compliance activities.
• The graduate will assist in maintaining compliance with South African customs legislation and company procedures while supporting cost control, reporting and continuous improvement initiatives.

Essential responsibilities and duties

Customs and Import/Export Administration

• Assist with the preparation and verification of import and export documentation.
• Support the processing of customs declarations and tariff classifications under the guidance of experienced team members.
• Verify commercial invoices, packing lists, bills of lading, certificates of origin and other relevant shipping documents.
• Track incoming and outgoing shipments and follow up on customs clearance delays.
• Maintain accurate and up-to-date customs records and filing systems.

Duties, Taxes and Cost Control

• Assist with the calculation and verification of customs duties, VAT and other applicable import charges.
• Reconcile customs invoices against supplier invoices, clearing-agent statements and purchase orders.
• Monitor customs-related costs and identify discrepancies or potential cost-saving opportunities.
• Support the preparation of monthly reports on import costs, duties and customs expenditure.

Compliance and Risk Management

• Assist in ensuring compliance with applicable SARS Customs and Excise requirements and other relevant legislation.
• Support the maintenance of records for internal and external audits.
• Identify and escalate documentation errors, duty discrepancies and potential compliance risks.
• Assist with monitoring customs documentation validity and submission deadlines.
• Support the administration of applicable permits, rebates, exemptions and customs authorisations where relevant.

Stakeholder and Supplier Coordination

• Liaise with clearing agents, freight forwarders, suppliers, procurement, finance and warehouse teams.
• Follow up on outstanding documentation and shipment status updates.
• Assist with resolving queries relating to customs clearance, duties and shipment delays.
• Maintain effective communication with internal and external stakeholders.

Reporting and Continuous Improvement

• Compile customs and duties reports using Excel and relevant company systems.
• Maintain shipment trackers and customs documentation registers.
• Identify opportunities to improve administrative processes, accuracy and turnaround times.
• Participate in departmental improvement initiatives and other supply chain projects.

Your profile and competencies to succeed

Qualifications and position requirements

• Education : National Diploma or Bachelor's degree in Logistics, Supply Chain Management, International Trade, Finance, Accounting or a related field

Knowledge and experience : 

• Basic understanding of import/export processes and customs procedures is advantageous.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• Good numerical and analytical skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to organise multiple tasks and meet deadlines.
• Languages: Good communication skills

Closing Date: 10 November 2026