Credit Controller

QUALIFICATION AND EXPERIENCE

• Completed Grade 12
• A certificate in Credit Control / Management 
• 5 years' Credit Control experience within the FMCG industry
• A basic understanding of the National Credit Act regulations

COMPUTER LITERACY USING THE FOLLOWING PACKAGES:

• Microsoft Office Suite (MS Word, MS Excel, MS Outlook, MS PowerPoint) - MS Excel at an advanced level to include V-lookup and Pivots
• Experience using an ERP system, LN System experience is a great advantage

THE IDEAL CANDIDATE WILL BE RESPONSIBLE FOR:

• Manage the relevant Age Analysis account;
• Requesting remittances and reconciliation of accounts;
• Initiate collection of payments as per trading terms;
• Correspondence with relevant customers with regards to invoices, statements, overdue and/or unpaid invoices and rejected claims;
• Investigation of claims deducted off customers payment;
• Contacting customers for payment when credit limit is reached;
• Collection of payment for all payment terms as per the credit policy;
• Opening of new accounts with all the requirements as per credit policy;
• Releasing blocked orders as per credit policy;
• Annual customer account review;
• Conduting weekly cash flow projection;
• Analyzing the bank statements and assigning the payments received to the customer’s account;
• Investigating queries on the customer’s account, obtaining all the necessary documentation  for debit/credit notes;
• Preparing the credit/debit and following up for approvals for further processing;
• Recon and allocation of payments for weekly, mid-month and month end customers;
• Recon and invoices to be forwarded to customers as per customers’ requirements;
• Check and sign relevant invoices for manual deliveries;
• Updating the cash flow for month end payments as remittances are received;
• Prepare, validate and submit rebate claims timeously for month end customers;
• Reporting over Overdue payments  to Senior Credit Controller;
• Forward  POD’S not paid (due to cut off or GIT’S) to ensure full payment is received;
• Action and investigate customer queries;
• Recording keeping.

SKILLS REQUIRED:

• Excellent communication and interpersonal skills;
• Excellent administration and problem-solving skills;
• The ability to effectively reconcile debtors accounts is a key requirement;
• Able to work under pressure and the efficient resolution of customer queries;
• Basic understanding of the 20 Keys continuous workplace improvement programme;
• Must be able to work independently as well as in a team;
• The incumbent must be deadline driven with a high work ethic and attention to detail with the required accuracy.

Closing Date: 28 October 2026