Controller: Credit Control Ref: 4408773

Minimum Requirements:

• Grade 12
• Relevant Financial Certificate
• Computer Literacy: MS Office
• 5-8 years' relevant financial experience with supervisory experience.

Competencies:

• Core Professional Competencies: Written Communication; Oral Communication; Attention to Detail; Influencing; Ethics and Professionalism; Organisational Awareness; Problem Solving; Planning and Organising
• Functional Competencies: Business Processes; Use of Technology; Data Processing & Analysis
• Public Service Orientation Competencies: Interpersonal Relationships; Communication; Service Delivery Orientation; Client Orientation and Customer Focus
• Personal Competencies: Action Orientation; Resilience; Change Readiness; Cognitive ability; Learning orientation
• Management / Leadership Competencies: Impact and Influence; Team Orientation; Direction Setting; Coaching and Mentoring

Key Performance Areas:

• Ensure that all indigent applications conform to requirements and that the processing of applications are conducted according to prescribed guidelines
• Ensure that actions instituted against Consumers are in line with Council policy and office guidelines
• Ensure that all arrear accounts are tended to, and that control is exercised on the collection of outstanding monies
• Monitor and administer the statuses of the accounts of clients in various category accounts as listed above.
• Ensure that the number of arrangements are made for the effective management of the Credit Control System and the capturing of statistical documentation and information
• Ensure that all credit control requirements are implemented and adhered to in terms of the Credit Control Policy of Council
• Ensure that all sequences associated with Credit Control and Debt Collection is executed according to Council Policy
• Ensure that proper record is kept of all accounts subjected to administration, sequestration and liquidation
• Ensure all recoveries are done as arranged with account holders
• Ensure that service accounts of Personnel and Councillors / contractors are monitored and that all monies due are recovered.
• Ensure an efficient administration process; to ensure that an efficient and effective financial administration control is provided
• Ensure that final accounts reflecting debit and credit balances conforms to all aspects as contained in the Credit Control Policy
• Ensure all legal requirements are followed
• Ensure assistance is provided to clients in reaching repayment agreements according to Council's Bylaws and Policies
• Ensure that communication channels are effective, and that information is obtained and shared
• Ensure that all staff related matters are attended to and that a safe work environment is provided

Closing Date: [2026-10-21] AT 16:30PM