Lead and deliver defined workstreams with full accountability for scope, quality, timelines, and client satisfaction
Manage workstream planning and execution, including scope definition, scheduling, resource planning, and quality assurance
Apply core methodologies effectively, including change management frameworks (e.g., ADKAR)
Contribute to change management project planning activities by developing detailed project plans, schedules, resource allocations, risk registers, and communication plans
Conduct stakeholder engagement activities, including interviews and workshops, to perform current state assessments, gap analysis, and solution development
Develop and deliver change readiness assessments, diagnostics, and structured recommendations to support business improvement initiatives
Manage workstream budgets at a basic level, tracking time and costs against estimates and highlighting variances
Prepare and deliver high-quality project documentation, reports, and presentations
Build and maintain professional relationships with internal clients
Contribute to the development of an external network within the industry
Mentor peers and junior team members, supporting their development through structured and on-the-job guidance
Contribute to internal knowledge development, including methodology enhancement, template creation, and participation in internal thought leadership activities
Consistently role-model organisational values and standards, ensuring professionalism and quality across all deliverables
Digital Application
Demonstrate strong proficiency in Microsoft products. Experience in tools used for data analysis and visualisation will be benefitial.
Conduct data analysis to support diagnostics, assessments, and business improvement initiatives
Develop clear, structured, and visually compelling dashboards and reports to communicate insights and recommendations
Extract and analyse data from ERP and business systems
Apply AI tools and automation to improve personal productivity
Support assessment data collection and analysis activities
Requirements
2-4 year's change management and business transformation experience