Capability Sourcing Analyst

SUMMARY:

• To source, engage and monitor fit-for-purpose external capabilities that support IDC Business Partners
• Support and enable access to qualified, vetted and suitable candidates that deliver functional support entailing, amongst others, management, technical, operational, financial, turnaround and MA expertise to Business Partners wit...
  
  

  POSITION INFO:
  To source, engage and monitor fit-for-purpose external capabilities that support IDC Business Partners Support and enable access to qualified, vetted and suitable candidates that deliver functional support entailing, amongst others, management, technical, operational, financial, turnaround and MA expertise to Business Partners within agreed timelines and quality expectations. Collaborate with other internal and external stakeholders Bachelor’s degree in Commerce, Supply Chain Management, Procurement, Business Administration, Economics, Finance, Law, Project Management, Information Systems, Management or a related field A relevant postgraduate qualification Training or certification in sourcing, project administration, or data analytics 3 years relevant experience in sourcing, professional services coordination or service provider management Exposure to panel management, service provider onboarding, implementation monitoring, and invoice\/timesheet tracking Experience in coordinating multiple requests involving internal stakeholders, Business Partners and service providers Working under pressure, meeting turnaround requirements and producing quality output Exposure to professional services sourcing, service provider management and SME support is essential Financial \/ Shareholder Returns • Source fit-for-purpose external capabilities : Support Specialists\/Associates\/Other Stakeholders to strengthen Business Partner performance, sustainability and delivery of approved intervention outcomes. • Track capability sourcing requests, service-provider deliverables and progress : including panellist engagements, Letters of Engagement, implementation progress, timesheets, invoices, payments and related spend information to support budget discipline and value realisation. • Impact evaluation: sourced capabilities achieve intended functional outcomes, execution readiness, efficiency improvement and Business Partner satisfaction. • Evidence-based reporting : on intervention progress, service-provider performance and impact to support portfolio oversight and continuous improvement. Internal \/ Operational Processes • Execution support across the Capability Sourcing delivery process: receive requests; validate scopes of work; conduct panellist briefs and coordinate bid evaluation, engage and hand over service providers; and monitor and review progress. • Maintain and update various trackers : panelist allocation records, scope status, bid response information, evaluation packs, appointment documents, Letters of Engagement, implementation milestones and portfolio-of-evidence packs. • Match requests to the appropriate catalogue of services and panelist capability : Support stakeholders in checking whether requests can be addressed internally before external sourcing is initiated • Coordinate documentation control : required to issue scopes of work to shortlisted panellists and support timely turnaround from receipt of complete request information to panel briefing and appointment. • Coordinate meetings\/engagements : kick-off sessions, information requests and follow-ups between different stakeholders. • Pursue continuous sourcing improvemen t: Document lessons learned, service provider performance insights, turnaround constraints and improvement opportunities to help refine future ToRs, panel utilisation and sourcing processes. Customer Focus Stakeholder Management • Clarity of Customer needs\/requirements: attend and support various stakeholder engagements to clarify capability needs, timelines, scope requirements and expected outcomes. • Customer\/Stakeholder Liaison : Liaise with Business Partners, service providers and internal stakeholders to coordinate information flow, meeting logistics, kick-off arrangements, handovers and implementation updates. • Communicate sourcing progress, bottlenecks, risks and next steps: by preparing clear request summaries, briefing notes, status updates, dashboards and reports that. • Maintain professional, responsive and confidential communication: with panellists, Business Partners and internal stakeholders while supporting timely execution and customer service satisfaction. • Escalate to seniors : incomplete requests, scope ambiguities, delays, service provider performance concerns and delivery risks Learning, Leadership People Growth • Build capability in professional services sourcing, panel administration, procurement support, Terms of Reference development, bid coordination, service provider engagement and implementation monitoring. • Learn from Specialists, Senior Specialists, service providers and stakeholder feedback to improve request screening, documentation quality, process discipline, service orientation and turnaround performance. • Contribute to a Capability Sourcing knowledge repository: by capturing lessons learned, common sourcing issues, panellist performance insights, reusable templates and process-improvement opportunities. • Demonstrate accountability, accuracy, agility and continuous improvement in supporting multiple sourcing requests and Specialist-led workstreams. TECHNICAL COMPETENCIES Professional services sourcing and panel coordination. Document management, record keeping and audit-ready evidence files. Project coordination, milestone tracking and issue follow-up. Report writing, dashboards, briefing notes and sourcing updates. MS Office, Teams, databases and reporting tools. BEHAVIOURAL COMPETENCIES Service orientation and dependable execution support. Attention to detail in documentation, records and evidence files. Clear communication, coordination and stakeholder engagement. Accountability and follow-through on assigned actions and deadlines.