Purpose of the job:
To analyse, document and reengineer TCTA’s business processes, with the view to optimise the use of resources, reduce duplication, and improve compliance.
1. Business Processes analysis and implementation
• Define, implement, and maintain business processes and procedures to meet business objectives.
• Use best practices to carry out business process analysis, re- engineering, process measurements and change management activities.
• Identify and prioritize meaningful process improvements, Including recommending automation when applicable.
• Maintain process maps.
2. Business Process Improvement
• Analyse and identify opportunities for business process improvements and innovation.
• Evaluate current business processes and recommend solutions for improvements.
• Define metrics that measure process improvement success.
3. Projects
• Actively participate in all IT projects forming part of the transformation agenda.
• Assist in obtaining acceptance and take-on of initiatives through collaboration with stakeholders and change management processes.
Minimum Requirements
• B Degree/B Tech
• Process Mapping Certification /TOGAF Certification/Business Analysis Certificate
Minimum Experience
• 6 years experience in one or more of the following process improvement methodologies:
• Six Sigma methodology,
• Total Quality Management (TQM),
• Continuous improvement (Kaizen),
• Plan Do Check Act (PDCA),
• Whys analysis,
• Business process management (BPM)
TCTA’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, the organisation actively encourages and welcomes people with various disabilities to apply. If you have not been contacted within 30 days after the closing date, please accept that your application was unsuccessful.
All appointments shall be subject to Competency Assessments. A detailed job profile is available on request.
closing date:
15 October 2026 Internal
22 October 2026 External
You'll apply on Trans-Caledon Tunnel Authority's own site before 7 November 2026. Put your most relevant experience at the top of your CV first.
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