Barista / Food Service Assistant

Job Advert Summary

We are recruiting for a Barista / Food Service Assistant to prepare and serve hot and cold beverages, including various types of alcoholic beverages. The barista /Cashier responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare alcoholic beverages following recipes
• Receive and process payments (cash and credit cards)
• Keep the coffee area clean
• Maintain stock of clean glasses and mugs
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Skills and Competencies

• Must be able to work quickly and safely
• Have good communication skills
• Must be able to use simple arithmetic, follow directions, remember orders, read, and write
• Must be able to work as part of a team.
• Previous work experience as a Barista/FSA

Qualifications    

• National Senior Certificate
• Must have 3-5 years experience in similar role 
• Must be bilingual (English/Afrikaans)