Key responsibilities include:
- Consult directly with clients.
- Design and sell tailor-made Namibia itineraries.
- Advise clients on Namibia's destinations, lodges, camps and experiences.
- Explain regional differences, logistics and travel options.
- Prepare detailed quotations and itineraries.
- Manage the client journey from enquiry to booking.
- Build long-term client relationships.
- Handle objections and close high-value bookings.
- Identify upselling opportunities.
- Maintain current Namibia destination knowledge.
- Maintain accurate CRM records.
- Work closely with internal teams to ensure seamless delivery.